ComplaintsforSavvi Formalwear
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Complaint Details
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Initial Complaint
08/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I paid Savvi Formalwear a $72 deposit to reserve tuxedo rentals for my groomsmen on April 22nd. However, on August 7th, the business closed without explanation. I was not refunded my down payment nor have my groomsmen's received refunds on their deposits. I am unable to talk to anyone at the physical location because it is closed.Initial Complaint
08/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Wedding party ordered tuxedos from this company & never received the product: we werent refunded or notified of closing. Wedding is Sept 2nd & would out 12 days before that the store has closed!Initial Complaint
08/21/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My entire wedding ********* purchased or paid deposits on tuxedos from Savvi formal wear in ******** **. The company has closed its doors without refunding money or even making us aware that they are closing. My wedding is in 12 ********* have nothing!Initial Complaint
08/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Ive been working with Savvi Formalwear since May 13, 2023 to get tuxedos for my groomsmen, eight people in total including myself, for my wedding in two weeks September 2, 2023. Myself and other groomsmen have paid in full for the tuxedos. Weve been trying to get in contact with Savvi Formalwear for a few a week over the phone and finally decided to drive down to the store to find out that the business is closed and now we are left with without tuxedos for our groomsmen and out of the money we paid for the tuxedos. The level of incompetence and lack of respect for customers is beyond belief. This is unacceptable, and caused far reaching damages.Initial Complaint
08/17/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Me and my fianc are getting married September 23rd. We ordered his suit and suits for our groomsmen. We were supposed to pick up the week of the wedding. I had to find out from ******** that the company closed down with 38 days to go to our wedding. There were no attempts made by the business to contact us. No phone calls, text, or email. Its extremely disappointing considering this company has been around for many many years.We ordered on March 29 of 2023 with plenty of time to the wedding. Now, theres no way to get in touch with the company and were out a total of almost $600. We now have to look all over for a new place to get suits for four men and may not get our money back. I filed a chargeback with my bank, but they cant guarantee my money back and with everything being so expensive thats really what we need right now especially since I have to pay to rush order our suits. This is the last thing I thought I would have to worry about and its very stressful. Hopefully you guys are able to help us find a solution. Thank you.Initial Complaint
08/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to get fitted for a tuxedo for a wedding and put a deposit down for it a week before the weeding its went out of businessInitial Complaint
08/11/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I ordered a suit there for $267.11. They are now out of business and I am seeking a refund. I have been unable to contact them and I never received the suitInitial Complaint
08/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My cousin *********************** and his soon to be wife are having a wedding in September. We went to Savvi formal wear to obtain suits for the occasion. We got fitted and left a deposit. As of now Savvi appears to have closed its doors and I would like to receive my deposit in return.Initial Complaint
08/10/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My wedding is in October . me and my groomsmen had put a deposit down and was told nothing or didnt get refund no nothing was left wondering what we do next?? Ive never seen a place do this before or atleast I havent never been through it. I would like to have something done about it and get my refund or something thanks!!Initial Complaint
08/10/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had put in a deposit for a tuxedo rental. On Monday (8/7/23), I learned that this business had shut down overnight and is not continuing their business. They never reached out about going out of business, and did not refund any of my deposit. My family and I have tried to contact them with no answer in return.
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Contact Information
390 Ernest W Barrett Pkwy NW STE 140
Kennesaw, GA 30144-4989
Customer Complaints Summary
17 total complaints in the last 3 years.
17 complaints closed in the last 12 months.