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Business Profile

New Car Dealers

NeSmith Chevrolet Buick GMC Of Jesup, Inc.

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • William C

    Date: 10/12/2023

    I took my Buick envision Avenir bran new 2023 with 300 miles on it to Nesmith Chevrolet in jesup Georgia because my new tires were shaking. I had two new tires with receipts that I brought with me. Ron M****** the service manager replaced the tires for me and one tire was hopping. Ron ******* said he will keep the tire to see if continental would warranty the tire and if they won't I can pick the tire up and get continental to warranty the tire myself. After two weeks I heard nothing. I called the service manager Ron ******* and he told me he would look for the tire that he forgot about my tire. . Then said someone stole the tire. Then said it was picked up by a scape man and ground up. I asked since he lost my tire to replace my tire that I entrusted with him that he lost at Nesmith Chevrolet in jesup Georgia. Ron ****** is the service manager. Ron ignored my request and started hiding from talking to me. I contacted the manager Mike C***** and asked that Nesmith Chevrolet in jesup Georgia replace my tire they lost. Mike ****** refused to replace my tire and told me to do what I think I need to do they would not replace the tire they lost. As well a rim was bad in my car. Service manager Ron manning ordered a new rim and replaced the rim telling me there was no charge that the car only has 300 miles on it and gm will warranty the rim. I left. Two weeks later Ron ******* called me and wanted me to pay 300.00 as my part GM didn't pay for the rim. I said you and manager Mike ***** said I didn't owe anything and Nesmith Chevrolet has a slush fund to pay these costs in case Nesmith makes a mistake. . Ron ******* was very persistent trying to get my credit card numbers. I told Ron ******* I'll pay later . employee's of Nesmith Chevrolet called me harassing me to pay the 300.00. After Nesmith got so aggressive basically threatening me I reluctantly paid the 300.00. As I was paying after they got my credit card number they tacked on another 50.00 taking 350.00 from me.

NeSmith Chevrolet Buick GMC Of Jesup, Inc. is NOT a BBB Accredited Business.

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