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Find a Location

Griffin Ford has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Griffin Ford

      PO Box 149 Griffin, GA 30224-0004

    • Griffin Ford

      1710 N Expressway Griffin, GA 30223-1257

    Business ProfileforGriffin Ford

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers the sale of new & used automobiles.

    Business Details

    This is a multi-location business.

    Find a Location

    Griffin Ford has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Griffin Ford

        PO Box 149 Griffin, GA 30224-0004

      • Griffin Ford

        1710 N Expressway Griffin, GA 30223-1257

      Location of This Business
      PO Box 149, Griffin, GA 30224-0004
      BBB File Opened:
      2/16/2005
      Years in Business:
      21
      Business Started:
      3/1/2003
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Speedway Ford
      • Griffin Ford Sales Inc
      Business Management
      • Ms. Nancy Meridith, Secretary/Treasurer
      • Mr. Bob Beard, General Manager
      • Mr. Rusty Bowman, General Manager
      Contact Information

      Principal

      • Mr. Rusty Bowman, General Manager

      Customer Contact

      • Mr. Rusty Bowman, General Manager
      Additional Contact Information

      Fax Numbers

      • (770) 227-2632
        Primary Fax

      Phone Numbers

      Email Addresses

      Website Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/04/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On January 3, ****, I took my 2011 **** Explorer to be serviced at Speedway Ford located at *******************************, Griffin **. *****. The ABS(Anti-Breaking System) module was replaced. However, in replacing the module, the technician damaged the ***(Hydraulic Control Unit). I was told by *******, the service advisor, that it was "unfortunate" and that I would have to incur the cost of a new *** and the installment of it. The *** was working perfectly when my vehicle was brought in to be serviced. I paid the cost of the repair to the **** however, under no circumstance should I have to incur the cost of the *** which was damaged by the technician who repaired the **** At no time did *******, or anyone in the service department, make any concession to remedy the situation on their part except to inform me of the cost to repair what they damaged.

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jason G

      1 star

      01/30/2024

      Buyer be aware. "As is" means "As is". I wish I could do a half star after this experience. I bought a used 2018 truck less than a month ago, and as soon as I left the dealership, a vibration occurred and stayed the same over a certain mph. Unfortunately, when the test drive occurred, I ended up being right under this paticular mph which I felt nothing. I called back a day or two later after I went through every diagnosis I could. All I was told was that they did the so called "99 point inspection" which they sent to me after this complaint. That inspection isn't as good as the piece of paper it was typed on. Now, the truck has to have a transmission. Wow, it could have lasted at least a month or two before it came up. All they could say is, it is yours. Man, what some customer service. As long as they get the sell. It must be nice to check tire pressure, fluids, and a bunch of nuts to see if they were tight and call it an inspection. If you decide to go here to by a vehicle, bring your own personal mechanic to do the inspection. I hope you all enjoy your commission.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

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