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Important information

• Advertising Review:

  BBB's role in the marketplace is to ensure the public's confidence in advertising and promote trust in business.
  
  In BBB's general review of Hollyhill Funeral Home’s website, an advertised claim(s) was found for which we requested written substantiation.
  
  BBB reviews advertising on accredited and non-accredited businesses in every medium. Our request is based on BBB's Code of Advertising Standards that can be found at:
  
  https://www.bbb.org/code-of-advertising

  BBB's requests are based on these specific codes:

  The complete BBB Code of Advertising may be viewed online at https://www.bbb.org/code-of-advertising. For reference to the standards in question, please see the specific guidelines below:

  1.0: Basic Principles of the Code

  1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.

  1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.

  1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.

  1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.

  11. “Up to” price savings claims

  11.1 Where a savings claim (for example, “save up to 40%”) covers a group of items with a range of savings, the number of items available at the maximum savings must comprise a significant percentage, at a minimum 10%, of all the items in the offering, unless local, state or provincial law requires otherwise.

  11.2 To avoid confusion or any possible deception, an advertiser should consider including a disclosure of both the minimum and maximum savings available under the offer. In such an instance, the advertiser must avoid any undue or misleading display of the maximum.

  We contacted the firm regarding the specific advertising below.

  http://www.hollyhillfuneralhome.com/

  1.  Find out how your family can save up to 50% on funeral and cremation services.

  2.  Best prices in Metro Atlanta

  To date the firm has not responded.