We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Cabinets

JF Home Repairs and Maintenance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cabinets.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/16/2023

    Type:Service or Repair Issues
    Status:
    Unresolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This contractor made custom cabinets, which we paid for in advance. The cabinets are missing all the shelving and he is refusing to complete the work.

    Business Response

    Date: 08/24/2023

    Regarding this matter the client has been put In touch with the cabinet maker which was the sub contractor on this project. The client’s husband was given all the information on several occasions with the cabinet makers cell number and email. I am not responsible for clients mis handling information. Also due to this matter client was charged on a blanket invoice which covered all items including labor and materials. The client short paid the final invoice telling me what they were going to pay for our labor. Even after this I still responded to the client with the information they requested. She has made several attempts to deface my company’s name on my companies social media sites. The client short paid over $10,000.00 and continues to try and ruin my name. I have responded to her with all required information. Thank you

    Customer Answer

    Date: 08/31/2023



    Complaint: ********



    I am rejecting this response because: I was just wanting the shelving for these cabinets and we paid him 1700.00 for a window to be installed. We have the window but it was never installed. We had an agreement to pay 75.00 an hour. He claimed that he worked 24 weeks and by the charges 8 hours a day five days a week at 90.00 an hour. We paid what was initially agreed and he did not work all those hours. This would be resolved if he would give us the shelves that go in the cabinets.  

    Sincerely,



    **** *******

JF Home Repairs and Maintenance is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.