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Find a Location

Massage Chair Max, Inc. has 1 locations, listed below.

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    Business ProfileforMassage Chair Max, Inc.

    Massage Chairs
    BBB accredited business

    At-a-glance

    Customer Reviews

    3.55/5stars

    Average of 11 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/20/2021

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    Massage Chair Max, Inc. offers white glove delivery

    Products & Services

    massage chairs, financing, white glove delivery

    Business Details

    Location of This Business
    2485 Jewel St, East Point, GA 30344-2826
    BBB File Opened:
    12/4/2020
    Years in Business:
    3
    Business Started:
    8/5/2020
    Business Incorporated:
    8/5/2020
    Accredited Since:
    4/20/2021
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    9:00 AM - 5:00 PM
    T:
    9:00 AM - 5:00 PM
    W:
    9:00 AM - 5:00 PM
    Th:
    9:00 AM - 5:00 PM
    F:
    9:00 AM - 5:00 PM
    Sa:
    9:00 AM - 2:00 PM
    Su:
    9:00 AM - 2:00 PM
    Business Management
    • Mr. Sharp Zao, CEO/Owner
    Contact Information

    Principal

    • Mr. Sharp Zao, CEO/Owner

    Customer Contact

    • Mr. Sharp Zao, CEO/Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/24/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I purchase chair in March. I had to call and find where and when it was to be delivered st the holding. Had to pay for slinding glass door to be taken out to get it in. That was fine. But now they want me to wrap it and set outside. Before sending me a new one. The chair has not worked since I got it. They sent 2 different tech to work on it and could not fix it. Now they say my refund time is ended how could it end when it never worked. I would have to pay someone twice to take sliding glass door down to get new one and they will not reburst me for the money. I had to change my schedule to be here for techs. ******* has been very rude. I deserve a refund and they will not let me talk to management and they will not call me back. Please help this been so wrong. THANK YOU
    Read More

    Customer Reviews

    11 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jean-Paul B

    1 star

    04/03/2024

    Awful company. Taking no responsibility. Terrible customer service. Doesnt help you to deliver their product after you bought it. Even hang up on you without any explanation.

    Local BBB

    BBB Atlanta & NE Georgia

    BBB Reports On

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