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Find a Location

Tiger Power Equipment Repair has 1 locations, listed below.

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    Business ProfileforTiger Power Equipment Repair

    Lawn Mower Repair

    At-a-glance

    Customer Reviews

    3.4/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2512 Landington Way, Duluth, GA 30096
    BBB File Opened:
    3/18/2016
    Years in Business:
    10
    Business Started:
    1/25/2014
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Tom Suica, Owner
    Contact Information

    Principal

    • Mr. Tom Suica, Owner

    Customer Contact

    • Mr. Tom Suica, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/28/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unresolved
    About October 25, 2023, my lawn mower wouldn't start. call Tiger Mobile Small Engine and lawn mower repair. took my lawn mower apart, said a s**** was broken in engine need to be replaced. paid him $250.00, said fee due at time of service. any addition would be $50, when he said he had to order a part the price went to another $149. he left the engine sitting on the ground by the lawn mover till February 27, 2024. repeated txt msg, phone calls, emails, please just come put my mower back in one piece. he came 02/27/24 said it was fixed charged the battery rode it around in yard. i put a new battery in early march started it up all the oil blew out, oil pan hanging down, mower wont start. i have given him $250 dollars to tear up my mower.
    Read More

    Customer Reviews

    5 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Fernando P

    1 star

    07/28/2023

    Horrible experience from the very start. Booked a package and read the fine prints all over his website and understood it would $295 for the basic service and $40-$60 SOMETIMES for being farther. I book an appointment and he calls me saying he will be early, so I leave work early and wait an hour, no call or text saying he's running late. After being 30 minutes late I call to see if he's still coming and he says he's close. Gets here, and shows up with some croc like shoes and a rip in his shorts exposing his WHOLE **** cheeck and no underwear. Anyway, guy is friendly and knowledgeable, gets here late 6:30pm and is done by 7:30pm. He then proceeds to tell me its going to be $295 + $60 + 3 extra services he did at $40 each. He tells me whenever he does something out of the scope of work in the package it's an extra $40 if it takes him more than 15 minutes to do. Mind you this was not anywhere on the website or on the fine print. And I mention that and he says yeah well the website is old I need to update it. I ask him what extra services he did that would incur the 3 extra charges. He said an electrical one that required him to jump start my battery and tighten the bolts, another one was a mechanical one where he had to tighten a bolt for a safety feature ? Then the 3rd was because he inflated my tire.. Now mind you he said it's $40 per service over 15 minutes but he was only here 1 hour. And he tore up my front lawn trying to do cuts to make sure the machine was working. And in the end he didn't even really fix anything he just explained how oil might have gotten into a wrong spot, changed the oil, sharpened my blade and put on my new one I had, never cleaned it like he said he would in the package description. He ended up dropping 1 service charge for a grand total of $435. Also he never mentioned to me that he would charge extra for anything until the end, I just paid him so he could go away but definitely do not recommend doing business with this man.

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