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Business Profile

Auto Appraiser

JW Appraisals

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:10/29/2025

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am the top producing realtor in the state of ******** and I was once a Residential Appraiser. I do not believe ****** ****** ******* is competent enough or experienced enough to know how to appraise short term rental properties in *************. Below is the review form explanation I filled out to argue/show that her appraisal was more than $48,000 wrong and under the contract value of a property. She refused to change her opinion of value and my client lost $48,000 in the sale of his property because of her incompetence, I hope no know has to expereince this type of financial loss again because of her incompetency. The comps that the appraiser used are not the most current similar sales. The appraiser used sales that are from 4-7 months ago when the market had less cabins selling. Comps that old do not reflect the current market as there have been more cabins are selling for higher prices in the last 90 days. There are 3 more current cabins that have sold in the last 90 day that represent the current value of the cabin. On the current appraisal, *************** was a distressed sale. I was the listing agent. The seller was going through bankruptcy and needed to fire sell this cabin. Do not agree with this appraiser stating the living square footage of this cabin is exactly ***** square feet. A very well know appraiser measure this cabin in July of 2024 and remeasured the cabin to be ***** square feet. Measurement are rarely exact numbers such as *****. It is my assumption that the current appraiser rounded up or rounded down on her square footage.This cabin apprised for $1,290,000 in July 2025, 15 months ago by a very well known appraiser that has worked in this market for many years. The market has not dropped since that time, in fact it has improved. As a top producing realtor in this market, I can not understand why this cabin would have dropped $262,000 in the last 15 months. - ***** ****

    Business Response

    Date: 10/30/2025

    Hello,

    You wrote a report about the wrong company. We only assess automobiles. Please remove this from our reviews.

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