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Business Profile

Auto Wholesale

iDrive Auto Ga

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Wholesale.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/01/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We went to ************ in ******* ** put ****** down on a vehicle that we were told was road ready .. we have only had the car 2 days and it keeps shutting off the tires scrape on every turn .. there is so many other things wrong with it ... we went up there they told us to come back.. we called them the next day they said they don't have time .. I called them they said bring it in we will look at it ... but they don't have time today.. we got this car because we needed a car .. not to be left stranded ... I want my ****** back and them take this car back ... that's my only option so I can get something more reliable...

  • Initial Complaint

    Date:07/31/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    hope this correspondence finds you well. I am writing to bring to your attention a grievous matter of consumer deception and violation of legal rights perpetrated by iDrive I am Young with a keen eye for deceptive practices, I must express my profound dismay at the horrendous experience I recently encountered at their establishment.

    On July 22, 2023 I was tragically misled into purchasing a vehicle that was concealed to be a stolen recovered car, deemed a total loss, and carrying a salvage title. Regrettably, iDrive withheld crucial information about the car's history and true condition, leading me to believe that I was investing in a reliable and safe vehicle.

    Throughout the transaction, iDrive acted with a complete lack of transparency, employing unethical tactics that took advantage of my lack of expertise in the automotive industry. They coerced a down payment of $1,000, refusing to grant me the option of choosing another vehicle, effectively entrapping me into this nightmarish ordeal.

    Compounding their illegal actions, I later discovered that the individual responsible for selling me the vehicle did not possess a valid license, casting further doubt on the legitimacy of their operations. As a seasoned legal professional, I am fully aware that such actions are in direct violation of pertinent regulations and consumer protection laws, not to mention the ethical standards that any reputable business should uphold.

    Despite my status as a newcomer to vehicle ownership, I was not spared from the predatory tactics of iDrive. Their false assurances that they would accommodate my modest income of $914 a month were nothing more than a guise, as they proceeded to burden me with a monthly payment of $425, knowing well in advance that insurance costs for a stolen recovered car would far exceed $200.

    I cannot overstate the fear and anxiety I now harbor due to the possibility of this stolen car being tracked or sought by its previous owners.

iDrive Auto Ga is NOT a BBB Accredited Business.

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