Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Brandywine Homes Georgia, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforBrandywine Homes Georgia, LLC

    Property Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    31 complaints closed in last 3 years

    13 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Brandywine Homes Georgia, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      3904 N Druid Hills Rd # 106, Decatur, GA 30033-3105
      BBB File Opened:
      3/18/2015
      Years in Business:
      10
      Business Started:
      12/19/2013
      Business Incorporated:
      12/19/2013
      Type of Entity:
      Limited Liability Company (LLC)
      Business Management
      • Ms. Heidi Coppola, Head of Compliance
      • Maylis de LaCoste
      Contact Information

      Principal

      • Ms. Heidi Coppola, Head of Compliance

      Customer Contact

      • Ms. Heidi Coppola, Head of Compliance
      Additional Contact Information

      Email Addresses

      Industry Tip

      BBB Tip: Property management

      Customer Complaints

      31 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/17/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      I have been going back and forth with Brandywines Homes *** for an entire year, regarding an incorrect balance on my account that they have REFUSED to Correctly investigate and or resolve. I have talked to ******************* ************************* and Senior Property Manager *****************************. I have tried countless times to resolve this concern by sending emails ,calling and yet has still going unresolved. I had recently paid my rent for ******* only to be sent an email stating my funds will be returned till I pay a BOGUS amount of incorrect charges, and that they will be filing eviction next month. BRANDYWINES HOMES *** company is beyond negligent in their bookkeeping and from my experience fail to accept accountability of their companies faulty system, and in return they would rather their faithful on time rent paying tenants suffer. This situation has caused me so much MENTAL ANGUISH, that at this point I want to be done with this lease, and this company. THE DECISION TO RENT FROM THIS COMPANY HAS BEEN THE WORSE DECISION I HAVE EVER MADE IN MY LIFE AND I TOTALLY REGRET IT. I would warn any future tenants what they are truly in for in dealing with such a fraud negligent company and it's Property Managers. They also Upon leaving from one place Mark up prices on property maintenance that it's like 3 or 4 times the amount you would pay in a store if brought yourself , that you want get your deposits back. I have received my refund deposit check back only to be penalized for again their mistake and has become the tenants responsibility to fix their Mishaps. BRANDYWINES HOME *** IS NOT ACCOUNTABLE , WILL TAKE YOUR FUNDS AND MIS APPLY IT, NOT RESPOND TO EMAILS NOR CALL TENANTS TO RESOLVE , BUT SEND THREATENING EVICTION NOTICE AND DEMAND STATEMENTS THAT TENANTS DO NOT DESERVE. THEY THRIVE ON MENTALLY HURTING THEIR TENANTS. SPEAKING FROM A TRUE HORRIBLE EXPERIENCE.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tammy S

      1 star

      02/27/2024

      Horrible company. I have been renting for 8 years they keep going up on the rent but no upgrades have been done. There is mold growing on one of the closet doors and the windows that dont open at all. I gave sent several maintenance request and still nothing. I left the property due to the mold and unsafe and health conditions. Im appalled that the house is up for rent using the incorrect pictures online because the home doesnt look like that and it needs so much work. The cabinets are falling down. The kitchen drawers dont open. The back deck was redone while I was still living there so its not red its light brown. False advertisement beware.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.