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Find a Location

American Health Imaging Inc. has 1 locations, listed below.

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    Business ProfileforAmerican Health Imaging Inc.

    Medical Imaging

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    4 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2774 N Decatur Rd, Decatur, GA 30033-5910
    BBB File Opened:
    3/14/2002
    Years in Business:
    26
    Business Started:
    1/1/1998
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Decatur Health Imaging
    • American Health Imaging of Decatur
    Business Management
    • Suhir Mosley
    • Scott Arant
    Contact Information

    Principal

    • Scott Arant

    Customer Contact

    • Scott Arant
    Additional Contact Information

    Fax Numbers

    • (404) 296-3129
      Primary Fax

    Phone Numbers

    Email Addresses

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/26/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    On Feb 15 2024 I had MRI for my spine at ************* Location. After MRI I reached to Doctor's ****** on Feb 21, 2024 Dr. said you have tear in L4-L5 and unfortunately , carelessly American Health Imaging Doctor who sign and sent report to ** Doctor ****** was incorrect. So today on Feb 26, 2023 morning at 0:05 I call Amrican Health Imaging and ask them to rearview and send me correct report.1st representative connected call to concern department and RUDE LADY without addressing my important concern she said" Dr ****** will have to contact them." I was explaining to her and she was so rude and was treating me disrespectfully and unprofessionally and hang up phone without even telling her name upon asking. So I am launching complaint against their bad behavior and Poor customer service and wrong findings in their report.
    Read More

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    DON A.

    1 star

    02/22/2024

    If you know how exact insurance companies are about having the correct information you need to read about this experience I had with scheduling with these amateurs. I will not speak to the service since I have not received any from this location. It could be perfectly fine for all I know. However when my doctor's ****** called in my order the text I received from linking me to the advanced paperwork needed addressed me as "****". Needless to say once I opened the text the first page already had my name in as "****" which was fixed so I could not change the mistake. Furthermore they already had me listed as female. I was still at my ************ when the text came in so I asked them to please correct the error, they called AHI and were told "there was nothing they could do".but I could come in early and just "do the paperwork". My appointment was scheduled for noon and of course after not eating since midnight that option was not appealing to me one little bit and the fact that they already had my name and *** wrong existing in their system . So, I called about a half hour later and they assisted me by changing the form and correcting the ***, resent the form and lo and behold - it was the same, same errors! I called again and they said it looked fime on their side but were uncertain as to how long it took to upload the information. I checked for the text again well after midnight and it still had not been changed, uploaded or whatever. I suggest if you need an imaging service DO NOT USE THIS COMPANY. All I could evision was having to deal with my insurance company trying to convinced them I was *** not **** etc etc and then getting notices for lack of payment from these imaging clowns. I do not need that hassle in my life and you don't either.

    Local BBB

    BBB Atlanta & NE Georgia

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