Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Yes I'm Beautifulll Hair has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforYes I'm Beautifulll Hair

    Hair Weave
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Yes I'm Beautifulll Hair has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      Decatur, GA 30034
      BBB File Opened:
      7/11/2019
      Alternate Business Name
      • Yes, I'm Beautifulll Hair Extensions
      Business Management
      • Complaint Handler
      Contact Information

      Customer Contact

      • Complaint Handler
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/11/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On September XX XXXX I pre ordered hair from this company for my graduation a month in advance and it has been a terrible experience!!!! I emailed the company requesting for updates and even called them. I never received an answer. Thank GOD I LIVE IN THE SAME STATE! I had to drive a HOUR AWAY on 3 different days just to get my hair! After that the hair she gave me did not lift at all when my stylist tried to bleach it! It wouldn't even lift to a honey blonde! Even with a 50 developer!!! I went BACK UP THERE AGAIN!! She then tried to show me that all her hair is in fact virgin hair. She took a small piece of hair and went to the back to bleach it. That process even took a long time!! Virgin hair doesn't take a hour to lift to only another honey blonde color. I had a graduation within 2 weeks and I've been back and forth with this company for a WHOLE MONTH!! She literally threw me any lace wig they had in the back that was TOOOO SMALLLL!! I ENDED UP HAVING TO GO SOMEWHERE else and spend another $400 on something else. At that point my graduation was coming up quickly and I got tired of going back and forth with these people! This place is just glitz and glam!! Their vendor is terrible! I really wanted to give her a chance but it just came off as if she didn't want me complaining in her store so she handed me whatever. I wouldn't even have to come in the store if they would just ANSWER THE PHONE!! Whenever I went up there they were never packed or busy so idk what that's about. I gave this place and the manager in it too much benefit of the doubt and ended up looking like a mess!! I would NOT RECOMMEND!!! JUST PAY MORE TO GO ELSEWHERE!!

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Taylor J

      1 star

      08/02/2021

      Please Beware of this company. I ordered hair and never received a tracking number or updates. I called and texted numerous times for a month and no response. They do no accept DMs nor do they have an email to get in contact with them. The website is always being taken down at any moment. I believe the owner is having hair sales with no inventory. The physical location never opened after she announced the opening date. It's a shame that she is taking people's money and then go ghost. I will never support this company and would not recommend.

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.