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Business Profile

Computer Consultants

Motion Array

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Consultants.

Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Penny H

    Date: 03/12/2025

    Awful customer experience. I created an account Feb 26, 2025 for a project. I knew I wasnt going to need services the following month, so I attempted to go to my account settings to adjust my account status. THERES NO WAY TO DO THIS ON YOUR OWN. I forgot about it and got charged $25.91 on March 7th so I submitted a help request through customer service.Customer service asked that I provide screenshots and documentation all of which I thoroughly provided. And suddenly at this same time, the email on my account got changed to a long incoherent fake email address! I have a long email chain where they are doing everything BUT serve a customer, and running me around in circles and offering no support or solutions.After badgering them for a refund they finally swiftly and easily submitted a refund. No transparency on my own account is a hard no for me. This company offers a great product but the customer service and user experience on managing your account is absolutely confusing and I have to believe now that it is by design. Never doing business with Motion Array for practices like this.

  • Michael C

    Date: 04/12/2024

    I paid for a one year subscription in advance. I used the service for 3 months and very dissatisfied.They have very little religious material. I am asking for a partial refund for the remainder of the subscription. All I am getting back is pre-made responses... BUYER BEWARE... They do NOT stand behind their customer satisfaction.USE SOMEONE ELSE.*****************************

Motion Array is NOT a BBB Accredited Business.

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