Business ProfileforMcDonalds

I was picking up a DoorDash order and waited ***** min in the drive thru while watching AT LEAST 7 cars pull off out of frustration of having to wait on their food, other dashers included! My customer even texted me on the app to see if everything was ok. I embarrassingly was forced to call and explain why she had to watch me at a standstill on the app for nearly an hour! When I finally made it to the window I still had to wait about ten min. I could clearly hear and see them being unprofessional by laughing loudly and moving at a pace that TOTALLY misrepresents McDonalds fast food standard. Another dasher pulled up next to me to see what was taking so long. I had no answer. He saw the same things that I saw through the window. He got out of his car and politely approached the window to ask if they could bring his order to the door and said that the line was going crazy.. Then I heard a voice in the background LOUDLY order to tell him that coming to the window is not going to make them move any faster. When the lady at the window tried to mediate, asking the man to ignore her, the voice in the back continued; nah, dont tell him nothing. Im the manager and you can close the window!.. NO EXAGGERATION! I was appalled at her lack of concern because I had been waiting so long and the man was very polite. DONT HESITATE to roll back cameras and audio feedback to confirm my claim! My order only paid me 4 dollars in the first place so I lost a lot of time, money and patience to continue working after that horrendous experience, as it was late, and I work my main job early in the morning! That lady SHOULD NOT be the manager, as she does an EXTREMELY POOR JOB, rudely and boastfully allowing all of that money to slip through McDonalds hands, without a drip of remorse for those who suffered. I will never go there again!! And I usually would never make a request like this but Please fire her! PLEASE! She exceedingly misrepresented McDonalds standard of customer service!