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Business Profile

Auto Services

D T Auto Device

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    He also work under ***************** Agreed to pay $5200 for the repairs for engine repairs ONLY and the labor towards it.First payment to mechanic nov ******* with the amount of $2000. The mechanic did not put the right engine in the vehicle, so to put the smaller engine in the car he needs to weld it in place, the original engine wasnt molded in to the car. Along the journey the mechanic did changed parts of the car without even communicating with me about doing it first, also without having receipts for the parts. Lastly he had to take off the catalytic converter to put the engine, when he finished putting the engine in he said he couldnt put the catalytic converter back on without sawing a piece of it off to fit back in. And the converter is the same one that was in from the beginning it was never sawed or operated on prior to. He wouldnt let me test drive it and wanted me to pay full balance for an unfinished product.He wouldnt never let me come get my vehicle before he even started taking the engine out. He would deliberately ignore me so I couldnt get my vehicle.

D T Auto Device is NOT a BBB Accredited Business.

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