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Business Profile

Auto Brokers

Showroom Auto Brokers Of Atlanta

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Brokers.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/19/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I bought a vehicle Feb 19 and he has not provided a title I called, I tried scheduling an appointment to pick up my title which he later cancels or just stop responding. When I purchased the vehicle, I requested he mail out my title since the location was further away than usual, he promised to mail it never did now Im stuck with a car with no tag or title

  • Initial Complaint

    Date:03/01/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a car from this Show Room Auto Brokers of ATL. They informed me that there was nothing wrong with the vehicle, **** said he had a car for me and that there were no problems with this vehicle, this was a lie. They informed me that this car would run great and that I would not have any issues with the vehicle and that there were no known mechanical issues. That is a false statement made . This car had a major oil leak in the rear main seal, failing catalytic converters, tampering with the wiring, lost key in ignition wired to be a push start, and failing tires. They have not sent the title as they informed that they would, they are telling me that I have to pick it up almost two hours away. **** was not willing to work out a solution only getting loud and hanging up on me while I calmly tried to find a resolution to this. They sold me a piece of junk knowingly and stole 1500$ (last of my money) as a single mother. He never informed me he bought his cars from auctions until I called for resolution. How can this be legal? Where do I go from here? I hope ****** Business Borrow could enforce a resolution or take these people out of business. It is all a scam for them to make a quick buck off of hopeless people looking for a somewhat reliable vehicle. The engine is gone in this car less than a week of having it. I have all forms of proof to back anything stated. Thanks.

  • Initial Complaint

    Date:02/23/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So this company falsified a ad regarding a vehicle an also misrepresented its condition in person I didnt think anything was wrong with it because this is supposed to be a dealer that also has a mechanic shop available so I honestly believed they did the necessary work to have the car running and emissions ready like the ad stated. Upon doing my own inspection after purchasing an noticing issues that werent presented at time of purchase I found out the car is in bad condition and it will cost more than I paid to have it fixed I only had it one day an I requested a refund from this dealer an was refused so I filed a police report an plan on taking this company to court for auto fraud. Please do something about this company because as I dig deeper in the reviews I see 4 other people have filed complaints and I didnt see any resolution by the company in those complaints they should be stopped before they sell someone a car that is so unsafe it causes harm to the buyer an others on the road after its purchased. This dealer seems to be a scamming type of company because they dont have titles available at purchase an from what I have read they are not very communicative when it comes to retrieving that document by the buyer please look into this company they are not doing good business for some people an that is very frustrating and hindering especially for people like me who are just trying to make a decision on a major purchase such as a car. If I can not trust an actual car dealer to sell me a decent vehicle for the price which was $2380 plus other car expenses on a 2002 Chevrolet tracker from this licensed dealer how can I be sure any car is worth buying. Showroom auto brokers of Atl is not only a hoax they are unprofessional in the business industry when it comes to a business transaction.

  • Initial Complaint

    Date:12/31/2023

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a vehicle it was supposed to been paid tax tag and title they gave me a bogus drive out tag and never sent me the title now they will not answer my calls or respond to me and I do not have the time and cannot get a tag

  • Initial Complaint

    Date:11/26/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought a suv from showroom auto brokers of atl and they will not give me the title. I paid it in full for $1800 all he gave me was a bill of sale and *************************** stop answering my calls and text after her told me I have to come back and get my title and the vehicles emissions was not done on it as he said it was. I just want the title to my vehicle

Showroom Auto Brokers Of Atlanta is NOT a BBB Accredited Business.

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