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Find a Location

Petland of Dalton has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforPetland of Dalton

    Pet Shop
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/16/2016

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company offers the sale of pets and pet products.

    Business Details

    Location of This Business
    1349 W Walnut Ave, Dalton, GA 30720-3857
    BBB File Opened:
    11/13/2006
    Years in Business:
    17
    Business Started:
    11/1/2006
    Business Started Locally:
    11/1/2006
    Business Incorporated:
    12/1/2015
    Accredited Since:
    5/16/2016
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 36106118 for this business, issued by Georgia Department of Agriculture. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Georgia Department of Agriculture

    19 Martin Luther King Jr. Drive, SW

    Atlanta GA 30334

    (404) 656-3645

    BBB records show a license number of 37105837 for this business, issued by Georgia Department of Agriculture. The expiration date of this license is 3/31/2025.

    These agencies may include:

    Georgia Department of Agriculture

    19 Martin Luther King Jr. Drive, SW

    Atlanta GA 30334

    (404) 656-3645

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • MKM Enterprises of Dalton, LLC
    Hours of Operation

    Primary

    M:
    12:00 PM - 9:00 PM
    T:
    12:00 PM - 9:00 PM
    W:
    12:00 PM - 9:00 PM
    Th:
    12:00 PM - 9:00 PM
    F:
    12:00 PM - 9:00 PM
    Sa:
    10:00 AM - 9:00 PM
    Su:
    12:00 PM - 9:00 PM
    Business Management
    • Mr. Monte Brokate, Owner
    • Mr. Christopher Scruggs, District Manager
    Contact Information

    Principal

    • Mr. Monte Brokate, Owner

    Customer Contact

    • Mr. Monte Brokate, Owner
    • Mr. Christopher Scruggs, District Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/24/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    My wife and I bought a puppy here on 01/07/23. They offer all these guarantees one of them being a 14 day guarantee against parvo, distemper etc. We took our puppy to a vet of their choice for a wellness check up. Two days later he's sick. He was diagnosed with parvo and passed away on 01/19/23. That's 12 days. Jennifer the warrenty woman ask my wife if she wanted a refund or another puppy. My wife was saddened over the loss and chose the refund. Petland said they would issue a refund and now continues to give us the runaround between the Dalton store woman, Christopher the district manager and Jennifer the warranty woman
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Melida B

    1 star

    12/26/2022

    I watched a puppy being bit by 2 other pups in the same cage. It was not playful either. He was getting hurt and the employees did nothing. I even spoke up about it and they still left the poor dog in there. All the customers in there left due to no employees doing anything about this! Made me sick and upset. I think they need better training to know the difference between playing and then actually being mean to each other!!!!

    Petland of Dalton Response

    12/28/2022

    We are sorry to hear this. As the owner/franchisee, I make it clear to all my employees that at Petland of Dalton our animals' welfare is our very first priority. I will be reinforcing this message with all of our employees over the coming days.

    Local BBB

    BBB of Southeast Tennessee & Northwest Georgia

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