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About

About This Business

This company specializes in carpet, rugs, ceramic, hardwood, and laminate flooring for residential and commercial applications.

Consumers find Shaw products under a variety of labels. Some of the major labels are: Philadelphia Carpets, Cabin Crafts Carpets, Queen Carpets, ShawMark Carpets, Sutton Carpets, Tuftex Carpets, Home Foundations, Kathy Ireland Shades of America, Martha Stewart Signature Flooring with Shaw, Couture by Sutton, and Expressive Designs.

BBB Accredited Since: 8/10/2004

Years in Business: 66

Products and Services

Shaw Industries, a subsidiary of Berkshire Hathaway, Inc., is headquartered in Dalton, Georgia. Shaw produces and sells carpet, rugs, ceramic, hardwood, and laminate flooring for residential and commercial applications throughout the world.

Consumers find Shaw products under a variety of labels. Some of the major labels are: Philadelphia Carpets, Cabin Crafts Carpets, Queen Carpets, ShawMark Carpets, Sutton Carpets, Tuftex Carpets, Home Foundations, Kathy Ireland Shades of America, Martha Stewart Signature Flooring with Shaw, Couture by Sutton, and Expressive Designs.

Business Details

BBB File Opened:
10/1/1985
Business Started:
1/1/1960
Business Started Locally:
1/1/1960
Business Incorporated:
3/8/2002
Type of Entity:
Corporation
Alternate Names:
Shaw Industries Group, Inc.
Shaw Floors
Trustmark
Shaw Commerical Contract
Queen
Salem Carpet
Cabin Crafts
Couture by Sutton
Cumberland
DesignWeave
Expressive Designs
Networx
Patcraft
Philadelphia
ShawMark
Shaw Rugs
Stratton
Sutton
Tuftex
Spectra Contract Flooring
Shaw Living
Globaltex
Georgia Tufters
Business Management:
Mr. John Hickman
Mr. Russell Headrick
Mr. Travis Cash
Ms. April Kelly

Additional Contact Information

Principal Contacts
Mr. Russell Headrick
Customer Contacts
Mr. Ron Duff
Ms. Delyn Ellis
Ms. Kristi Swanson, Claims Manager
Ms. Gay Little
Mr. Gary Bailey
Mr. Russell Headrick
Ms. Joanna Warnix
Ms. Jean Kirk
Ms. Trisha Gaines
Fax numbers
Primary Fax: (706) 428-8505
Additional Phone Numbers
Other Phone: (706) 278-3812
Other Phone: (706) 532-7268

Latest Reviews

  • Jim L

    "Shaw wool carpet looks worn. Less than 6 months ago we spent $REMOVEDon high end wool carpet for our bedroom." ... Read full review

  • Vivek V

    "In June 2024, we ordered carpet installation through Costco, and the job was carried out by Shaw Floors in July 2024. At first, everything appeared fine." ... Read full review

  • Robert N

    "I was told by REMOVED that the carpet is ordered was under warranty. I had 2 inspections due to having 3 areas in the middle of 3 rooms where the carpet was unraveling ." ... Read full review

View all Reviews

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