Business ProfileforAll HVAC Services, LLC

On Friday, July 21, 2023 I contacted All HVAC Services to report an issue with my ** unit. On Saturday, July 22, 2023 *************************, owner of All HVAC Services, arrived at my house to inspect the problem. Upon his arrival, he performed a diagnostic test, and according to his test result, he concluded the compressor needed to be replaced. On Thursday, July 27, 2023, ***** returned to my house, he removed the current compressor from the unit and left with it. He later returned with another (new) compressor, which he claimed to have picked up from my warranty company. He began the installation process. In approximately 10 minutes, he was done. I asked if the problem was fixed, he said yes. He then presented an invoice of $1,099, a full payment was made immediately via Zelle. Upon receiving his payment, he stated he would email us an invoice, no invoice was provided until the following business day.On Saturday, July 29, 2023 the ** unit stopped working. On Monday, July 31, 2023, I contacted ***** to inform him about the unit not working, he scheduled an appointment to come look at it the following Wednesday, August 2, 2023. On Wednesday, August 2, 2023, I waited for *****, he was a no-show, no-call. On Thursday morning, August 3, 2023, I texted ***** and shared photos and videos of what was going on with the unit. He replied, It's freezing up, I am aware. That is a totally different problem then why I came out and proceeded to say "I will see if I can squeeze you in today". Hours went by, I did not hear from *****. I texted him, he stated he was behind. I waited for him, once again, he was a no-show, no-call. Later that evening, I asked him, when will he be coming by to check out the unit, he never responded, he stopped communicating with me that day and I have not heard from him since. Certified letters were sent to ***** at the address listed, but he failed to respond.November 6, ***** emailed me to demand that I remove my review from Yelp, (which was posted on October 31). And to inform me about his decision not to refund my money. And for the first time, to discuss his warranty coverages (months after).According to All HVAC Servicess invoice, the Warranty section states, All parts and Labor will have a 1 year Warranty from the date part was installed. He failed to honor that.I am now demanding a refund on my initial $1,099 payment since my ** unit isnt fixed, still not operable and still having the exact same issue as it did before ***** claimed to fix it. ***** never returned to check on his poor job. We've been dealing with this since July, ***** showed no interest in resolution. He did not care about my family spending the summer without a working ** unit. At this point ***** isn't trustworthy and all I need from him is a refund.