Complaints

This profile includes complaints for Summit Management Group, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Summit Management Group, Inc.

  1132 Floyd St NE Covington, GA 30014-2414

  
• 

  Summit Management Group, Inc.

  PO Box 2927 Covington, GA 30015

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/14/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was a resident at 955 ************ ********* ** and the landlord ***************************** breach my lease and refused to accept payment from me . We went to court and filed an eviction towards me and told me that if I left the premise that it wouldnt affect my credit .

  

  Business Response

  Date: 03/15/2024

  ****************,

  Unfortunately, you were the one who breached the lease agreement by failing to pay rent that was due and after giving you numerous opportunities to pay, a dispossessory was filed with the ************************ Court for the non-payment. We went to court and I even tried to further assist you by agreeing to a consent judgement (signed by both of us and the judge) that gave you the opportunity to make payments that were owed and would allow you to remain in the property and that if a scheduled payment was missed, a writ of possession would issue. Unfortunately, you failed to make all of the court ordered payments and you were informed that we would be requesting a writ of possession from the courts, and you moved out of the home. No one ever notified you that your credit would not be affected and you, in fact, still owe a balance for the remaining rent that was due and for the numerous damages to the home. You are now upset that you are having issues being accepted for another home from different companies because this judgement is showing on your credit and other rental background checks but the results of your choice not to pay rent, even after a court order, is your own doing. We are still awaiting payment for the rent and damages and will report to the courts that the judgement has been satisfied once paid although the dispossessory filing and/or judgement may still be visible to other companies in background and credit checks even after payment has been received. Please note that any requests for rental history and care of the property from other companies will be answered truthfully which will include payment history and the condition in which you returned the home which could also negatively affect your ability to be approved for another rental home. Please understand that we do not provide this information to others, if requested, to try and limit or jeopardize a previous tenant's ability to find other housing, but we expect other companies to give a truthful response to us so that we know accurate information about potential tenants who have applied for one of our properties and we provide that same truthful response and courtesy to others who inquire about our previous tenants. I wish you and your family the best.

  ***********************
  Broker / Owner
  Summit Management Group