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Find a Location

Tamal'sCollection LLC has 1 locations, listed below.

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    Business ProfileforTamal'sCollection LLC

    Hair Salon

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    215 Fox Meadow Dr, Covington, GA 30016-4367
    BBB File Opened:
    12/28/2022
    Years in Business:
    3
    Business Started:
    5/10/2021
    Business Incorporated:
    5/10/2021
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Ms. Derica Hayes, Principal
    Contact Information

    Principal

    • Ms. Derica Hayes, Principal

    Customer Contact

    • Ms. Derica Hayes, Principal

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/28/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On December 15th, my 14yo daughter had a 4pm hair appointment scheduled with ****** Unique *****. ****** contacted me around 230pm asking if I could arrive earlier. I informed her it would take me a little over an hour give or take. Not only did she request me to arrive early she also changed the location. When we arrived, I informed her I was outside and not even three seconds later, ******'s sister was at my window stating ****** was afraid to ask if I could run her to the store to retrieve the hair needed. I was lost for words, but I told her that would-be fine. Next, I see a SUV pulling out of the garage. It was ****** and her sister leaving. ****** called and stated she was running 4 mins up the street to get the hair. I said OK. Finally, after an hour and a half of waiting on this store run, she starts on my daughter's hair. The first loc she did was to my daughter's **** as requested on the phone. While waiting we held casual conversation and at this time ****** states she's never seen pink premade locs, but she creates them. I was confused because we held a very in-depth and detailed conversation about what I wanted before booking, mind you before the appointment could be booked, she required a $30 deposit to be paid online, but for some odd reason ****** said she would manually book the appointment and had me cash app her the money. Ok, 5 hours turned into 9 and a half hours. My daughter's hair was an absolute mess, not only that, but there was a total of 15 ppl in this house, marijuana being smoked and children running everywhere. This goes against everything stated on her website. She offered to fix the hair at my house but after I thought about it, that was a no! She gave another address and then switched it back to the address from the previous day. She also wanted me to go purchase hair that she supplies and hair that she messed up. I asked was she reimbursing me, and she said no. So now I'm out of $205 and her hair was not redone.

    Customer Reviews

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    How BBB Processes Complaints and Reviews

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    BBB Atlanta & NE Georgia

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