Business ProfileforConyers Denture & Implant Center

I was seen at **************** Conyers, Ga dental office on 5/9/2022 and 5/24/2022. Per their request, i emailed them a copy of my insurance card on 5/9/2022. Dental Service's.************* (Conyers Dental) office made Me pay $328.50 out of pocket on 5/28/2022 saying that my Dental company requires me to pay up front and get reimbursed. When I was there on 5/9/2022, I was told thru were going to bill my insurance company. I paid the money then contacted my Dental company, Delta Dental, to clarify. Delta Dental said they were wrong to bill me. They are in Network and should have processed the claim. I went back up to the office, gave them another copy of my card and they tole me they would submit the claim ASAP. I waited several weeks. They never submitted the claim. I attempted to reach them via phone (left messages) and email 7/21/2022. Outlining my concerns regarding them not filing my claim, unanswered voicemails and requested they submit my claim. They did not respond. I went back tomorrow the office on 9/12/2022 and they made a copy of my insurance card and said they would file that day. I called my insurance company and they confirm. **************** office still had not filed a claim. I'm frustrated. I feel they are fraudulent and attempting to have people pay upfront so they don't have to do their due diligence and file insurance claims. I need help to get them to file my insurance claim whicis their professional responsibility.