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          Find a Location

          Window Depot of Chattahoochee Valley has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Please enter a valid location.

            Business ProfileforWindow Depot of Chattahoochee Valley

            Replacement Windows
            Multi Location Business
            Revoked BBB accredited business

            Current Alerts For This Business

            Pattern of Complaint:
            BBB files indicate that this business has a pattern of complaints concerning service issues related to company not completing work paid for. On Augusta 8,2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. We are awaiting the business’ response. 
            Accreditation Revocation:
            On 10/01/2023 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

            6. Address disputes forwarded by BBB quickly and in good faith.

            6A. Provide a response to each complaint that:
            • Is professional,
            • addresses all significant issues raised by the complainant,
            • includes appropriate evidence and documents supporting the business' position, and
            • explains why any relief sought by the complainant cannot or should not be granted.

            At-a-glance

            Customer Reviews

            3/5stars

            Average of 2 Customer Reviews

            Customer Complaints

            21 complaints closed in last 3 years

            18 complaints closed in last 12 months

            BBB Rating & Accreditation

            Years in Business: 4

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Business Details

            This is a multi-location business.

            Find a Location

            Window Depot of Chattahoochee Valley has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              BBB File Opened:
              1/31/2020
              Years in Business:
              4
              Business Started:
              11/1/2019
              Business Incorporated:
              5/15/2019
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • JL&B Home Improvement
              • Window Depot of Columbus
              Contact Information

              Principal

              • Mr. David Jason Baggett, Owner

              Customer Contact

              • Mr. David Jason Baggett, Owner
              Additional Contact Information

              Phone Numbers

              Customer Complaints

              21 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              10/03/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Unanswered
              The date of transaction was ******22. The amount of money paid was $12062.63. The business was supposed to build a sunroom. No work was ever done. I have reached out many times, but the business has not responded. The agreement number located on the commitment form was ******. This business had advertised their work on television; I thought that it would be good to give this business a try. David B******, the owner had sent an associate to came by my house to commit to the job. But due to their lack of service, I would like to have a refund of all expenses.

              Customer Reviews

              2 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Shelby J

              12/10/2022

              I have had a wonderful display of caring and considerate people when dealing with Window Depot. My house is amazing!! Thank you for everything that was done to my house.

              Window Depot of Chattahoochee Valley Response

              12/13/2022

              Thank you so much for your review. We are so happy to have been able to install your windows. We hope you are happy with them.

              Local BBB

              Better Business Bureau serving the Fall Line Corridor, Inc.

              BBB Reports On

              BBB reports on known marketplace practices.

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