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Find a Location

Willis Orchard Company, LLC has 1 locations, listed below.

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    Business ProfileforWillis Orchard Company, LLC

    Nursery Stock

    At-a-glance

    Customer Reviews

    1.5/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    17 complaints closed in last 3 years

    6 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Willis Orchard Company, LLC is a mail order plant nursery. 

    Products & Services

    This company provides mail order / E-commerce of Fruit, Nut and Berry Plants

    Business Details

    Location of This Business
    200 McCormick Rd SW, Cartersville, GA 30120-6040
    BBB File Opened:
    4/19/2013
    Years in Business:
    15
    Business Started:
    2/17/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Hours of Operation

    Primary

    M:
    9:00 AM - 4:00 PM
    T:
    9:00 AM - 4:00 PM
    W:
    Closed
    Th:
    Closed
    F:
    Closed
    Sa:
    By Appt. Only
    Su:
    Closed
    Business Management
    • Mr. Jason Willis, Owner
    Contact Information

    Principal

    • Mr. Jason Willis, Owner

    Customer Contact

    • Mr. Jason Willis, Owner
    Additional Contact Information

    Fax Numbers

    • (770) 386-1030
      Primary Fax

    Email Addresses

    Customer Complaints

    17 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/11/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    Ordered 200 ****** hybrid starts 1/2 barely rooted and were in same rubber band contacted ***** they said Probly just slow start. Planted in soil 87 out of 200 died immediately contacted and sent pictures and now have been ghosted. All I want is replacement and they can pay to ship as they charge $1 per ************. They dont stand behind product
    Read More

    Customer Reviews

    16 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bryan B

    1 star

    12/20/2023

    Ordered 1 tree 3/7/23. Was told "The website was being converted to 'sold out' when your order came through. We can not fulfill the order this spring." So I waited until November 5th to contact them to find out where my order was. I received a response from "***" saying that they would start shipping on December 1st. Actually called to cancel the order on 12/19 to cancel my order. I was told that I had to email to cancel. I emailed and received a response today 12/20 that it was set to ship tomorrow. I told them that I still wanted to cancel it and the response was there is a $10 cancellation fee. Very poor customer service. Stay away from this **********************.

    Local BBB

    BBB Atlanta & NE Georgia

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