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Business Profile

License Services

4SafeDrivers.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in License Services.

Complaints

Customer Complaints Summary

  • 13 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/01/2022

    Type:Product Issues
    Status:
    ResolvedMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered my driving record and did not receive it and I reached out to the company by email and didn't receive a reply from them there either. If your going to offer a service you should fulfill your obligation if someone is paying there hard earned money especially in today's world. Just give me my money back.

    Business Response

    Date: 11/03/2022

    Hello

    Unfortunately i cannot find an order that matches this contact information.  Could the customer provide an order number or the email used in the order process please.  

     

    Thank you 

     

    Customer Answer

    Date: 11/03/2022

    The money has been returned 
  • Initial Complaint

    Date:10/12/2022

    Type:Order Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a police record check on myself from IL because I lost my Drivers Licence. Tennessee requires a police record check to show there is no open charges and that the Licence is still valid. I paid $39.95 for the check on 9/15/2022 and still havent received anything. Please send PRC or money back asap!!

    Business Response

    Date: 10/13/2022

    Hello

    I wish the customer had contacted us instead of filing a complaint here.  The record was sent out to the email that was provided on the order form and since we did not hear anything back, we had no idea he had not recieved it.   I have attacdhed two documents showing the reciept and the email with the record attached.  We did not attach the actual record for privacy.  

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