Business ProfileforExpress Oil Change

Went up there for an oil change which they did a good job as usual. I was asked if I needed my air cabin filter replaced. One employee opened the glove compartment too aggressively and broke it. The employee told the manager what happened while changing my oil as all the employees were professional and friendly about the situation and even wrote on the receipt that it was broken. The manager looked at it and said, No I don't think he(his worker) broke it(glove compartment), which the attachment piece was clearly broken on the floor. The manager told me he would fix it the next week because he had to order the piece. A week turns into two. So I decided to call him because he forgot to update me. And he said it's difficult to order the parts due to the car being old(2001, fair enough). Month later, called because I didn't hear anything back. Manager says we will call you when the parts come in this less friendlier, as if I'm bothering him for something that wasn't my fault. Two months now and still no word. I thought this place was supposed to have a ********* moral code. A little disappointed