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Find a Location

North Georgia Air Services has 1 locations, listed below.

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    Business ProfileforNorth Georgia Air Services

    Residential Air Conditioning Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    10 Hickory Springs Industrial Drive, Canton, GA 30115
    BBB File Opened:
    8/31/2017
    Additional Contact Information

    Fax Numbers

    • (470) 863-5130
      Primary Fax

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Youknowwhoiam

    1 star

    09/16/2021

    Horrible service. Sold me a brand new unit that would cool for about 3 days before going down. Visited 5-6 times. Became very unprofessional when I asked to either fix it or refund me. I worked through my home warranty company to find a new provider and learned that he had destroyed the king valve and no number of trips to regas the unit was ever going to fix it. It was an extensive repair so no wonder he didn't want to deal with it. He just wore me down until I stopped calling. Didn't even bother to return my last text. I'm sure he will right a seething response to this review because that's how he operates. Just don't trust this guy.

    North Georgia Air Services Response

    09/16/2021

    This is a review apparently from outer space because WE replaced the king valve at no cost to Ms. *** two days after the tree fell on her house which the technician showed her personally the repair. Ms. *** has left out of her complaint an early morning trip to her house on a Saturday, 1 hour away, when she had called that previous night that it was down but when we got to the house first thing Saturday morning, as she was told we would be, she was sleeping in and did not answer the door. I think this reply speaks for itself. We were also told that the unit which serviced upstairs was not an emergency as she is the only person living in the home and her bedroom is on the bottom floor. Her schedule and ours was problematic but the valve was replaced by our company.

    Customer Response

    09/17/2021

    Well if you replaced the king valve you ruined it. The reputable company that actually fixed it said that the weld has gotten too hot. I did also tell you that I was living in the upstairs because a tree fell on the house, and I offered to pay for the missed appointment. Funny how you like to forget that. You additionally did not respond when I told you that your last visit did not repair the AC. Anyone who reads this is going to see that, first, your attitude towards a customer is very unprofessional, and, two, that you don't respond to people unless threatened. So you can continue to reply to this as much as you want but I will never do business with you again.

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