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Find a Location

Sensory University has 1 locations, listed below.

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    Business ProfileforSensory University

    Toys

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4992 Bristol Industrial Way, Buford, GA 30518
    BBB File Opened:
    6/11/2010
    Contact Information

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Fax Numbers

    • (770) 904-6418
      Primary Fax

    Email Addresses

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/03/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    I put in an order with this place on February 22, got the initial email confirming order and order number but nothing afterwards. Have been calling and emailing, messaging since. After complaining on their fb page they deleted my comments along with other complaints and messaged me. Telling me it was already delivered and to contact ***** The shipping number they gave was possibly bogus and **** has no record of this tracking number. They also said they are sending emails that bounce back because I dont receive spam, which isnt true and I did receive the initial emails
    Read More

    Customer Reviews

    4 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lauren G

    1 star

    01/24/2023

    My daughter purchased a stress ball for $22. She worked for her own money to get this. We never received the item I called multiple times sent multiple emails. They even told me that the order was on its way now. I cannot get anyone to call me back, bad customer service. This place is a rip off dont order from them!

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