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Business Profile

Hobby Supplies

Trainz.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Hobby Supplies.

Reviews

Customer Review Ratings

4.65

Average of 264 Customer Reviews

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Review Details

  • Mike C.

    Date: 11/23/2022

    My father bought a $1500 train and they said it was shipped Friday 11/18/22. ****** simply lied to us. They did not even have it in stock. Why state to someone that the item is in stock and shipped when it wasn't??? Look somewhere else for your train needs. In the email they claimed they are reviewing their warehouse system but this is the 3rd time this happened to us. We give people chances but 3 strikes in you're out.....

    Trainz.com

    Date: 12/02/2022

    Our apologies for any inconvenience you experienced. Unfortunately, our vendor had more orders for this item than they were able to fulfill. We apologize if you were provided incorrect information regarding the shipping status. However, in searching the last 2 years of orders, we've been unable to find any similar issues on your account.

  • John R

    Date: 11/22/2022

    One of the best places to do business with the best deals on model trains anywhere!!

  • Robert F

    Date: 11/18/2022

    Wonderful customer service is first and foremost. Their promises can be trusted.Try offer a wealth of items that are no longer available at other seller. I enjoy shopping with Trainz.com.

  • Alex C

    Date: 11/04/2022

    I am trying to resurrect a 70+ year old ****************** Set that has been boxed up for over30 years. So far, so good, but I am really glad I found TrainZ for parts. Them have been very helpful and I have been satisfied with what I have received so far.

Trainz.com is NOT a BBB Accredited Business.

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