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Business Profile

Mechanical Contractors

Big Dawg Mechanical

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/18/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On July 7, 2025, I made a claim on my home warranty with ************** about a couple of drips and leaks that I was experiencing. On July 9th a plumber came out from Big Dawg Mechanical. The plumber who came out noted three separate problems in three separate areas. He did not try to fix any of them and stated he would turn them in and see what the warranty covers. He wrote that my sink and tub faucets needed to be replaced instead of repaired. Out of the three problems that he wrote up, none were covered. I feel as though that this company is price-gouging. Instead of naming small parts of the whole that may need to be replaced, they are naming replacing the whole part like faucets, tubs, etc. I suspect that they are working in cahoots with the warranty companies to possibly **** customers. They are receiving the $95 dollars fee for coming to your home and not doing any repairs. I suspect that they are also writing reports that they are aware that will not be covered by the warranty company. I feel that this company should be investigated.

Big Dawg Mechanical is NOT a BBB Accredited Business.

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