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Find a Location

S & S Ace Hardware has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • S & S Ace Hardware

      4160 Buford Drive Buford, GA 30518

    • S & S Ace Hardware

      4300 Buford Dr Buford, GA 30518-3458

    • S & S Ace Hardware

      3740 Village Way Braselton, GA 30517-5103

    Business ProfileforS & S Ace Hardware

    Hardware Sales
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    Lawn Mowers Sales & Repair
    Parts

    Business Details

    This is a multi-location business.

    Find a Location

    S & S Ace Hardware has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • S & S Ace Hardware

        4160 Buford Drive Buford, GA 30518

      • S & S Ace Hardware

        4300 Buford Dr Buford, GA 30518-3458

      • S & S Ace Hardware

        3740 Village Way Braselton, GA 30517-5103

      Location of This Business
      4160 Buford Drive, Buford, GA 30518
      BBB File Opened:
      6/6/2002
      Years in Business:
      37
      Business Started:
      3/19/1987
      Business Started Locally:
      3/19/1987
      Business Incorporated:
      3/1/1987
      Type of Entity:
      Corporation
      Business Management
      • Mr. Scott Snedecor, President
      • Mr. Spencer Snedecor, Co-Founder
      • Mrs. Cathy Snedecor, Co-Founder
      • Mr. Scott Snedecor, President
      Contact Information

      Principal

      • Mr. Scott Snedecor, President

      Customer Contact

      • Mr. Spencer Snedecor, Co-Founder
      Additional Contact Information

      Fax Numbers

      • (770) 867-2340
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/12/2021

      Complaint Type:
      Product Issues
      Status:
      Resolved
      Lawn mower purchased from their store was brought to them 4/12/2021. Asked for oil change and tune-up (basic service) and to correct blade control cable. Repair Authorization Form set a limit of between $30-150. 5/10/2021 returned to pick up mower and was charged $149.21 with blades changed and carburetor replaced which I did not authorize. Went to start the mower and it DID NOT START after attendant tried with the choke in several positions and then myself with the choke in every position. Went inside to request it to be repaired correctly and was told it would be several weeks before they could look at it. I expected a reasonable $70-80 but instead was double with unauthorized work performed. Making unauthorized repairs happened to me before with Ace Hardware on Lawrenceville Highway over 10 years ago and now again. This mower started fine and the blades were fine and the carburetor simply needed to be cleaned. I called the store manager about this and will only speak w/ him.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Robert K

      1 star

      08/25/2021

      I purchased a natural gas fired grill here on Saturday 8/21. They assured me that they would deliver the grill and install it this week. I completely described what needed to be done to install the grill and they assured me it would be no problem. I received a call on Tuesday 8/24 telling me that my installation was too complicated and they would not be able to install my grill. They asked if I still wanted the grill and I said no. They said they would refund my purchase. As of today, 8/25 I have not seen a credit for my purchase on my credit card. I called the store today, and they said it would take 3 - 5 business days for them to credit my card. This is unacceptable. If I return merchandise to Home Depot, I can see the credit immediately. Now I have to wait until this credit shows up, assuming it ever does, before I can go shopping at another store. Poor poor poor customer service.

      Local BBB

      BBB Atlanta & NE Georgia

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