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Business ProfileforPaul Davis Restoration of Augusta/CSRA
At-a-glance
Customer Reviews are not used in the calculation of BBB Rating
Products & Services
Business Details
- Location of This Business
- 3340 Commerce Dr, Augusta, GA 30909-4417
- BBB File Opened:
- 9/17/2006
- Years in Business:
- 25
- Business Started:
- 4/1/1999
- Business Incorporated:
- 3/5/1999
- Accredited Since:
- 6/6/2007
- Type of Entity:
- Corporation
- Alternate Business Name
- Paul Davis Systems of Augusta
- Meehan of Augusta, Inc.
- Paul Davis Systems/Restoration of Augusta/Aiken
- Contact Information
Principal
- Mr. Mark Hutchison, President
Customer Contact
- Mrs. Missie Hutchison, Office Manager
- Mr. Mark Hutchison, President
- Additional Contact Information
Fax Numbers
- (706) 733-2375Primary Fax
Phone Numbers
- (800) 868-0570Other Phone
- (706) 799-4834Other Phone
Website Addresses
- (706) 733-2375
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Matthew E
07/18/2022
Overall, the initial response team is the only positive interaction from this whole ordeal. After the initial response, however, it was extremely hard to get them out to perform repairs, taking over 2 months to finally complete.
The sheetrock work and painting came out nice once completed, but will need to be redone due to the atrocious roof work. A week after the installation, it started leaking (2018), again after 2 years (2020), and yet again during the 4th year (2022). It was at this point Mark from Paul Davis stopped returning my calls.
All repairs performed by Paul Davis's "roofing experts" have been ineffective to say the least. But after having a second roofing company come out, it was discovered just HOW ineffective.
It was revealed that some repairs were made with bathroom caulk. No ice and water shield were applied to the valleys on the initial installation, causing the decking to be comprised and needing replacement. Certain points in the valleys had joints being met at the center of valley. They did not replace the old vents on the roof, but reinstalled the old vents, many of which were damaged. The roofing shingles were ripped instead of being cut by the Paul Davis team. Lastly (at least lastly to yet be discovered), the clean up behind them left nails in the yard and damage to the gutters. The quality of the install and repairs on the roof from Paul Davis are amateur at best.
This roof is 4 years old and we've already spent thousands on repairs due to the incompetency of Paul Davis's Restoration team located in Augusta. I cannot imagine myself in any situation where I would recommend them to anybody, just recommend to run the other way.
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