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Business Profile

Vitamins and Supplements

Live Good Products

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Vitamins and Supplements.

Complaints

Customer Complaints Summary

  • 8 total complaints in the last 3 years.
  • 3 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:06/06/2025

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    05/19/25 - I ****** image a empty tea package my mother had requested. This website came up. I jump at the chance to buy it, as I couldnt find it ************ of today 06/06/25. Despite the website claim it would take 8 - 10 days! So far over two weeks! No product, no tracking, no refund!

  • Initial Complaint

    Date:02/11/2025

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The product was not received and there is has been no response to emails or phone calls from the company. The phone number provided does not appear to be working.

  • Initial Complaint

    Date:11/11/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ORDERED A PRODUCT ON 9/25/2024. PRODUCT WAS NEVER DELIVERED, THEY WILL NOT ANSWER THE PHONE THEY WILL NOT CALL BACK AND THEY WILL NOT ANSWER TO EMAILS. THIS IS RIDICULOUS. PIECE OF S*** WORTHLESS WASTE OF OXYGEN.

  • Initial Complaint

    Date:10/02/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    9/6/24 Ordered product and never received. They do not answer calls or emails.Scam company

  • Initial Complaint

    Date:02/07/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Livegoodproducts, livegoodproducts.com aka Gala Wholesale *******, ** 877 601-8029 800 721-4037 ************ Placed order Jan 17, **** my credit card was charged. Never shipped order. In fact their website shows it never shipped as of Feb 7, ****. In researching the product I ordered Tepee Tea there has been an *** Warning regarding this product and it's dangers.I have sent several emails and made calls to try and contact them with no response.

  • Initial Complaint

    Date:02/06/2024

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I placed an order with this company on January 9, ****. The order was supposed to arrive in 10 business days. Multiple attempts to contact this company have gone unanswered - emails, phone calls (can leave message only). I found another phone call but the mailbox was full. It appears this conmpany is no longer in business, yet they charged my account.

  • Initial Complaint

    Date:10/20/2023

    Type:Delivery Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Bought from website with livegoodproducts September 23 2023. Never received product. Called oct 10th 12th and 16th..finally talked with man. He said such large order was a put back.into.que as a scam..I had ordered 200 tea bags. I also had emailed them.oct4th, 8th, 10, 12, 16th,19th and 20th. I received 2 back, saying on its way. It obviously was not. Order no. AB-****. Organic Thai tea, Tepee natural herbal tea. 200 tea bags. From Live Good Products post office *****, ******* ******* *****, phone ************...******************************

  • Initial Complaint

    Date:03/04/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered BioActive Multi Vitamin for women and did not receive in my order, qty 2 complete plant based protein and only received qty 1, qty 2 super greens and only received qty 1. I paid $149.57 for this products and they did not ship my complete order.

Live Good Products is NOT a BBB Accredited Business.

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