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Business Profile

Teletypewriters Message Service

Ship Your Enemies Glitter

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Teletypewriters Message Service.

Complaints

Customer Complaints Summary

  • 5 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:05/12/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a package from Ship Your Enemies Glitter. It said the package would arrive within around 4-7 days. It's been 3 weeks and the tracking information shows that the order was made but hasn't gotten any further than that. I tried to contact them via their website and ******** and heard nothing. There is no phone number to call. I looked into it more and discovered a lot of stories like mine. It's basically a scam. **********************!

  • Initial Complaint

    Date:05/09/2023

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a triple heart glitter bomb on the night of 5/2/2023, which said it was ordered in 5/4/2023 and I have received no confirmation email yet. I also emailed their website for a status update and had no response. The money has been taken from my account. I would like the product or a refund.

  • Initial Complaint

    Date:02/02/2023

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ordered a product through their website and paid an extra $5 to have my product tracked. After I paid for my order I never received any tracking Information and I have no Idea whether my product was actually shipped or processed dispite reaching out to customer service multiple times. I also submitted a contact form on their website but never heard a response back. Also dispite them telling me they sent tracking info to my email they never did. Also whey I use the order lookup on there website with my email and order Id nothing pops up and all it does is refresh the page. I genuinely hope this buisness gets shut down to prevent them from scamming people in the future.

  • Initial Complaint

    Date:12/08/2022

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I purchased a glitter bomb on 12/01/22, under my personal email address of ************************ and have yet to receive an email about it being shipped, even though they took the money out of my account. I attempted to go to their ******** page and contact someone, but it reroutes me to regular ********. I tried to go their Instagram, but the page no longer exists. I even tried to email them, and the email was returned because the address didn't exist. There is no phone number to contact them. I spent $23, and have nothing to show for it. I would either like the working product or a full refund.

    Business Response

    Date: 12/09/2022

    Hello, I am so sorry for the inconvenience. I am not seeing a purchase with the email ***********************.

    Did you purchase directly from the website?

    Could you also let me know if the purchase was made with a credit card or paypal?

    Customer Answer

    Date: 12/09/2022

     
    Better Business Bureau:

    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.

    Sincerely,

    *********************

  • Initial Complaint

    Date:12/05/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I ORDERED DOUBLE GLITTER TO BE DELIVERED IN DISGUISE IN A **** ENVELOPE ON NOV.15.2022 IN THE AMOUNT OF $21.97 WITH A ORDER # *****. WE ARE AT 19 DAYS WITH NOTHING BEING DELIVERED AND WHEN YOU GO ON THE WEBSITE TO CHECK...THE WEBSITE IS NO LONGER THERE.

Ship Your Enemies Glitter is NOT a BBB Accredited Business.

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