Business ProfileforHeadlight Revolution

On October 2023 I contacted Headlight Revolution to inquire regarding LED products they sell on their website for my vehicle. Headlight Revolution provided me with erroneous and misleading information. My entire purchasing decision was based on the information given by the company that their products were plug and play and compatible with my vehicle. I placed an order and received the items. The company provides technical support to help customers with installing LED bulbs on their vehicles. The LEDs purchased were not compatible with my vehicle. Headlight Revolution provided instructions to modify my existing headlights in order to accommodate the LED bulbs purchased. I installed LEDs and they did not work. Furthermore I was given instructions to purchase an additional part (reverse polarity harness) to make it work. Please note the product ordered was marketed, sold, and confirmed by the company as Plug and Play and not requiring any modifications. Not only did I need modifications, they also asked me to purchase an additional part. After following these instructions their products did not work on my vehicle. As a consumer I trusted the company to provide accurate information before making a purchase and I based my entire purchasing decision based on that. The end result was nothing worked, and my new headlights now had modifications that caused irreversible damage to them. Headlight Revolution provided a refund for the items in the order, but would not take responsibility for providing misleading and erroneous information. This misleading and erroneous information has caused irreversible damage to my existing headlights at a cost of $400 in new ****** OEM parts to replace the headlights which were new and purchased recently in October 2023.