Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Better Business Bureau®
For Businesses
Share
Business Profile

Holistic Health Practitioner

Holistic Sea Moss

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Holistic Health Practitioner.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/28/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    order placed 8/21 , order 1425 for 2 bags dried fruit. Followed up with Holistic Sea Moss out of Atlanta Ga and no replies back and has asked for refund with no response. Got a tracking number from **** on 10/7 that a label was created and the product hasn't been provided to them, so I could not file a claim. I have reached out multiple times with no resolution. I just want a refund.

  • Initial Complaint

    Date:10/08/2025

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Placed an order on August 26, 2025 and as of today October 08, 2025 have not received the product. I have been email the the vendor contenting asking at first for a ************ Sent on Sep 12th from me "Third email: I would like you to return my money considering I placed an order on August 26th, emailed you on Sept 10th asking for a status and you have no consideration of responding. They finally responded on Sept 19 "Holistic Sea Moss Gel Fri, Sep 19, 10:10AM to me Hello Tess,Thank you so much for your patience as we work to get your order shipped out. Your shipping label has already been created, and were preparing your package to go out Monday with overnight shipping at no extra cost to you. You can expect it to arrive Tuesday.We did experience a brief delay because we ran low on cold shipping packs due to the overwhelming number of orders we received. Our small mom-and-pop shop has been blessed to go viral on TikTok recently, which has brought in thousands of orders and messages so many that we even had to temporarily close our physical store just to focus on fulfilling online orders.Were doing everything we can to get everyones packages out as quickly as possible, and we truly appreciate your patience and support during this exciting (and very busy!) time.Thank you for supporting a small business it means the world to us!Warm regards,Holistic Sea Moss Team""Still have not received the product or any other correspondences. I have email them and contacted Fedex..NOTHING!

Holistic Sea Moss is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.