Business ProfileforKaiser Permanente

I was deeply troubled by the inadequate service and mistreatment I received from ********************, who failed to fulfill a simple request. I needed her to sign and date a notarized form by the deadline of April 1st, 2024, but she let the date slip by without explanation or apology, leaving me stranded without the parking accommodations I require.********* City did not require her to fill out anything else on the firm, as this form is just a renewal. I provided her with the completed form in early March, giving ******************** ample time to review the document. Despite having a full month to sign, ******************** did not respond or follow up in any way, missing the clear deadline that I had conveyed. Even if she needed an in-person / virtual appointment for some reason, she made no effort to schedule one or communicate with me before the deadline passed. Additionally, when I tried to schedule an appointment with her, she has no available appointments (virtual or in person) available in April. So, for her to make this request, and then have no abilityor even put forth any effort to pair me with someone else that could help me meet these requirements, is typical of how Kaiser Permanente treats patients that they do not value. As I said, I was timely in my request and ******************** imposed unreasonable barriers without cause. Now, I am in a situation in which I cannot comply with the request of the ************** Parking Authority.To make matters worse, I did not choose ******************** as my physician Kaiser Permanente assigned her to me, removing my trusted doctor of many years, Dr. ****************** Dr. **** would have never treated me like this. Therefore, I no longer want to be with ********************* Furthermore, I ask that you urgently assign me a new physician who can sign the required form, in a timely manner.