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Find a Location

Aveanna Healthcare has 6 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAveanna Healthcare

    Healthcare Management
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Aveanna Healthcare has 6 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      400 Interstate North Parkway SE, Suite 1600, Atlanta, GA 30339
      BBB File Opened:
      9/12/2019
      Business Management
      • Mr. Tony Strange, CEO
      • Benjamin George, Customer Relations Manager
      Contact Information

      Principal

      • Mr. Tony Strange, CEO
      • Benjamin George, Customer Relations Manager

      Customer Contact

      • Benjamin George, Customer Relations Manager

      Customer Complaints

      8 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/27/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We received an order of supply and due to the costs decided to return them and not use the service or supply at all. Its been almost 4 years of dealing with the incompetence of their billing department. The supply was returned, we were told everything was fine and nothing else was owed. Weve been told this every time we call to tell them we are still receiving bills. I would have no problem paying something if its owed, but we returned the supply and were told nothing is old disregard the bills. I kept calling though as we kept receiving them and still told nothing is owed disregard. I received a bill again randomly months ago and again called aveanna. I called aveanna again and this time I paid the 60$ just so I didnt have to deal with this billing issue with aveanna anymore regardless of whether or not we owe because Im tired of dealing with this. This should have been resolved long ago as promised by aveanna after the first two years of calls. Now its in collections suddenly with another company. I just feel they arent resolving this issue and want to be free of what should be a very simple issue to fix.
      Read More

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      meld d

      1 star

      03/11/2024

      NOT PATIENT FRIENDLY. They do not read ANYTHING sent in through the app. They DO NOT read any emails sent in for monthly orders. They WAIT until you call in and fight with them to actually place a monthly order. This company is NOT WORTH the time or effort spend each and every month to get my daughters supplies. If you have a choice, which we don't, CHOOSE ANOTHER COMPANY for special needs supplies (incontinence, and enteral supplies).

      Local BBB

      BBB Atlanta & NE Georgia

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