Business ProfileforEdible Arrangements (Headquarters)

I ordered a Thank You gift from Edible Arrangements on 4/9/24 online to be delivered from store ****************************************************************************** on 4/10/24. I received a call stating that the item could not be delivered. I told the driver that I would get in contact with the recipient and recipients husband to inform. The driver stated that she would ask her manager if she could redeliver but he normally does not like for them to attempt redelivery in which I understood. She said that she would call me back. I did not receive a call back. I attempted to call her back several times for a resolution. She did not answer. I called the store several times including leaving a message. I received no call back. I tried to reschedule on the website as instructed by email and the logo spins, not allowing me to reschedule. I called corporate customer service and there is no answer. I have been trying to reschedule the delivery or have the recipient pick up the gift. I have had no success in speaking with someone which is imperative. I am a Mariner on a vessel that will be leaving today, 4/10/24, to go on mission. This store has a track record on ****** for horrible customer service and not answering calls. I dont want to not get the service I paid for.