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Business Profile

Custom Services

Envysaje by Coryn Monet

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:08/10/2022

    Type:Delivery Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contracted Coryn ****** Monet owner of Envysaje to make prototypes for my clothing line. The amount was $2,000. The products where due to arrive July 8, 2022. Coryn had several issues come up and the date kept moving on when she could get them to me. I also changed the order I asked for to accommodate and make it easier for her to get the job finished. Coryn set a picture of a **** receipt that said the products would arrive July 12. They never arrived. Then she she said the second shipment would be going out that same week and I got no follow up communication on either shipment.Coryn never sent the products and stopped responding to emails and texts. It is currently August 9, ************************************************** a reimbursement from Coryn ****** Monet of Envysage. Several business owners in *********, ** have reached out and told me that this is very typical to how this young lady conducts business. This is unacceptable.

    Business Response

    Date: 08/15/2022

    I have received the complaint and have responded accordingly. I have also attached an email that was sent to Kirstie this morning stating that her order will be shipped in full by this Friday. Thank you!

Envysaje by Coryn Monet is NOT a BBB Accredited Business.

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