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Business Profile

Custom Logo Apparel

Letters Greek Apparel, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Custom Logo Apparel.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/09/2022

    Type:Service or Repair Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    After ordering the Four Hands Tilda buffet on this website, I was told it would ship in a week. It's been over a month and all I have received is a notification that it shipped, but the tracking number is for **** (which I have never seen for large deliveries like this), and when you click on the tracking info it says "label created, not shipped". Requests for clarification have gone unanswered. I have emailed the customer service email many times and called and left messages. It is my belief that this is not a legitimate organization based on this.

    Business Response

    Date: 11/09/2022

    The image is not an order from our site. This business has been closed for 2 years.

    Customer Answer

    Date: 11/10/2022

     
    Complaint: 18381099

    I am rejecting this response because:

    Someone owns this website. They charged my card and took my money. If the original business owners have shut down this site, then someone needs to bring action against this company who is clearly stealing people's money.


    Sincerely,

    *********************************

    Business Response

    Date: 11/10/2022

    The receipt you attached was for furniture. We use to sell black greek apparel for the divine nine.

    are you sure you contacted the right company?

    Customer Answer

    Date: 11/10/2022

     
    Complaint: 18381099

    I am rejecting this response because:

     

    I think BBB reached out to the wrong company??? The company is Homist Brands:

    email - **************************************
    phone - **************
    Address - ************************************************************** 30303

    This is according to the website. Not sure why they are reaching out to a Greek apparel company...


    Sincerely,

    *********************************

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