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Business Profile

Crypto Mining

Emrit, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Crypto Mining.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/13/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    It all started from the moment i was lured by a chinese woman i met on ******** showing me how she made a fortune getting signals from her coach like she said. I downloaded MT5 I deposited the money to try their demo. I've made a substantial profit and they want to double-check the account routing before returning my deposit and any profits I send them from my bank account. They are a scam broker. DO NOT DEAL WITH THEM! If you or someone you know has been a victim of these situations, you should know that there are resources available to assist you. Simply copy this in your browser (saxesolution .tech) as it appears in that bracket. It's never too late to regain your sanity if you have the appropriate information.

    Business Response

    Date: 07/22/2024

    Hi Tess, 

    I hope this email finds you well. We are unhappy to hear that you were apparently scammed by someone on Signal. We do not provide investing advice, coach advice, or any other paid service similar to what you have listed. We also searched our database to see if you were an Emrit host and could not find any name with yours on it as well. We apologies for the confusion but please make sure you are seeing the correct name of the company. 

  • Initial Complaint

    Date:05/19/2023

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Original purchase date April 10, 2022, order number ******, Emrit CoolSpot One-Time Subscription Fee (**/******) $199. Please see the attached e-mail thread and history of my original request to obtain a refund in May 2022 and then them talking me out of doing so. As of today, the CoolSpot has yet to connect to their network and start generating any traffic/income, which is the sole reason I purchased it to begin with. I have made several other attempts via the company's website to reach their support team to ask what resolution can be obtained and nobody responds. I lost all of the money paid for this device and more since it has yet to work despite following all of the company's instructions and continues to be hooked up to my internet, costing me additional money to have it plugged in and consuming electricity and bandwidth from my internet router for nothing in return. I would like to receive a complete refund and am happy to return the equipment to them, or have a dedicated support individual work with me to resolve the issue so the unit is actively mining and to compensate me for the lost Helium cryptocurrency lost over the past year that the unit was plugged in, connected to the internet and ready to mine.

Emrit, Inc. is NOT a BBB Accredited Business.

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