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Find a Location

National Consumer Telecom & Utilities Exchange has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • National Consumer Telecom & Utilities Exchange

      1550 Peachtree Street, Drop 65 Atlanta, GA 30309

    • National Consumer Telecom & Utilities Exchange

      PO Box 105425 Atlanta, GA 30348-5425

    • National Consumer Telecom & Utilities Exchange

      PO Box 105398 Atlanta, GA 30348-5398

    Business ProfileforNational Consumer Telecom & Utilities Exchange

    Credit Reporting Agencies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Additional business information

    Additional Info:
    National Consumer Telecom & Utilities Exchange (NCTUE) is a member-owned database, through which its member companies exchange information on new service requests, defaulted and/or fraudulent telecommunications, pay TV and utility accounts. Membership is available to cable, electricity/power, phone, gas, water and pay TV providers. NCTUE is managed by Equifax Information Services but does not include Equifax credit information. Equifax is not a member (owner) of NCTUE.

    NCTUE maintains paid as agreed and defaulted information customers of telecommunications, pay TV, and utility companies. Consumers can contact NCTUE to determine if there is a file (information) on them and if so, to request a copy of it.

    Colorado law requires that a consumer reporting agency, such as NCTUE, provide each consumer with a disclosure copy of his or her data report at no charge under certain circumstances. The NCTUE letter mailed directly to the consumer provides instructions for the consumer to obtain their free disclosure.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    40 complaints closed in last 3 years

    19 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    National Consumer Telecom & Utilities Exchange has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • National Consumer Telecom & Utilities Exchange

        1550 Peachtree Street, Drop 65 Atlanta, GA 30309

      • National Consumer Telecom & Utilities Exchange

        PO Box 105425 Atlanta, GA 30348-5425

      • National Consumer Telecom & Utilities Exchange

        PO Box 105398 Atlanta, GA 30348-5398

      Headquarters
      1550 Peachtree Street, Drop 65, Atlanta, GA 30309
      BBB File Opened:
      2/27/2012
      Years in Business:
      27
      Business Started:
      1/1/1997
      Alternate Business Name
      • Exchange Services Center-NCTUE
      • N C T U E
      Business Management
      • Sametra Long
      • Pierre Nelson
      • Mr. Alan Moore, Executive Director
      Contact Information

      Principal

      • Mr. Alan Moore, Executive Director

      Customer Contact

      • Pierre Nelson
      • Mr. Alan Moore, Executive Director
      Additional Contact Information

      Email Addresses

      Customer Complaints

      40 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/07/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      Someone got my personal information and opened a utility account in my name. I filed a claim with the *** and they suggested to get my report from NCTUE. I would like to verify the information on my NCTUE report and place a fraud alert and see if I should place a freeze. I tried to request all these things via the phone, entered all my information correctly but was told the requests could not be processed. I would not like to have to mail out and disclose more of my personal information just to get these done as my personal data has already been compromised. Please get me into contact with an agent.
      Read More

      Customer Reviews

      5 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Timothy C

      1 star

      11/02/2023

      I received a notification card that either someone have filled a negatives report or have had 8 inquires. Called the number and submitted all of my information. They said it wasn't valid and I'd have to mail in a copy of a current bill, a copy of my Drivers License, and I think a copy of my SS card. I trust none of those to go through the mail. No human to contact to help. Over all a very frustrating experience especially in this day and age.

      Local BBB

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