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Business Profile

Window Installation

North Georgia Replacement Windows

Reviews

Customer Review Ratings

4.93/5 stars

Average of 46 Customer Reviews

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Review Details

  • Review fromRobert C

    Date: 09/18/2025

    5 stars
    Over the past 5 years, North Georgia Windows have replaced all of our windows and all of our exterior doors including the front door. They have used Infinity Windows and doors and we could not be more pleased with the products and the installation. They gave us a time for the installs, arrived on time and did a great job and super clean up when they were finished. The team was professional, knowledgeable about their products and their installation techs were friendly and did a fantastic job. Would recommend them every time. Happy camper. *** *. ****** Creek , **.

    North Georgia Replacement Windows

    Date: 09/19/2025

    Thank you, Mr. ****** We are so happy to hear that you have become a customer for life with us. It's truly our pleasure to help you with your window and door projects and make sure your installations are smooth and stress-free. Thank you for trusting us with your home the past 5 years! 
  • Review fromKathryn W

    Date: 09/17/2025

    5 stars
    North Georgia Window and Doors, seamlessly replaced 7 windows in my townhome. I would definitely recommend them, and will contact them again in the spring to replace the remaining 8 windows in my townhome.

    North Georgia Replacement Windows

    Date: 09/18/2025

    Thank you, *******! We are so glad to hear that your window project was smooth and stress-free! We look forward to working with you again soon!
  • Review fromRon M

    Date: 09/17/2025

    5 stars
    We recently had 15 Infinity by ****** windows, two Provia French Doors, and two Provia entry doors installed by North Georgia Replacement Windows (NGRW). The **** team was fantastic from start to ********* started with our design consultant **** *****. He was very pleasant to work with, having a great sense of humor. He was not a high-pressure salesperson but rather took the time needed to answer our questions. He was open and honest about the costs, advantages and disadvantages of products, and the installation process.But the great service didnt stop there. On the day of installation, a team led by **** and *** came to the house (on time). It took most of the day to install the windows and doors, but the installation team did so quickly and efficiently. When they left the work site/house was clean. Then, on the following Monday, the painters ******** and ********* arrived to touch up the trim. When I noticed a small flaw in one of the screens, NGWR immediately scheduled **** to come to the house where he replaced the damaged screen. Everyone involved with the installation process did an excellent job quickly and without leaving any mess behind. Furthermore, the office staff handled our requests quickly and made sure we knew to call back with any other questions or *********** terms of the products installed, we think that the doors and windows are of high quality and worth the cost. They are well constructed, operate easily, and look nice. All around we are very pleased with the excellent service and products we purchased from ****. We highly recommend them and would use them again.

    North Georgia Replacement Windows

    Date: 09/18/2025

    Thank you, ***! We truly appreciate you taking the time to leave a review. Not only on ******, but on BBB too. We are thrilled to hear that our entire team from the office to the installation, were open, honest, and efficient. Thank you for the recommendation, and we look forward to working with you again if you ever need us! 
  • Review fromLisa S

    Date: 09/14/2025

    5 stars
    Wonderful experience and exceptional service. Truly a 5 star experience. We are very pleased with our new windows. The process from meeting with ****, the sales representative, to working directly with ***** and the installation team was seamless. They were professional, efficient, and very skilled. The installers made sure every detail was perfect from the trim work to the installation and the painting. They arrived on time and were respectful of our property. The quality of the windows have made a noticeable difference in our homes comfort and noise level. We will definitely be referring their service as to our neighbors.

    North Georgia Replacement Windows

    Date: 09/16/2025

    Thank you, Mrs. ********* We are thrilled to hear that our team, from start to finish, were able to provide you with a stress-free experience! It's great to hear that our product has made a difference in your home. Thank you for trusting us with your window project, and for the recommendation! 
  • Review fromLaurie W

    Date: 08/30/2025

    5 stars
    Over the last few years Georgia Replacement Windows installed multiple new windows and front door in our home. We have been incredibly satisfied with their work.. *** and his team are amazing to work with. ***** oversees the installation crew who are punctual and efficient. They left absolutely no trace of a mess after completion of a job and followed up to confirm our satisfaction. Weve been very impressed with this company and highly recommend their services!

    North Georgia Replacement Windows

    Date: 09/02/2025

    Thank you so much for this review, Mrs. ****** We are glad to hear that all of your phases from start to finish were punctual and efficient. It's our pleasure to give you a quick and clean installation. 
  • Review fromJean A

    Date: 08/13/2025

    5 stars
    Excellent work on the window installation. I strongly recommend them. Very professional and completed the window in one day. Company is approved by our HOA

    North Georgia Replacement Windows

    Date: 08/14/2025

    Thank you, ****! We are so glad you had a smooth experience with us. Thank you for the recommendation!
  • Review fromFrank M

    Date: 07/21/2025

    5 stars
    We have started a window and door replacement project and were most impressed with all of the employees we dealt with from North Georgia. the doors they installed were excellent and the installers were prompt, professional, and did an excellent job of cleaning up. Looking forward to the next step.

    North Georgia Replacement Windows

    Date: 07/22/2025

    Thank you, Mr. *********** for leaving this review! We are so glad to hear that our team was professional and courteous at your home. We look forward to working with you again on your next phase! 
  • Review fromClay C

    Date: 07/18/2025

    5 stars
    We recently had the pleasure of working with North Georgia Replacement Windows to install all new windows in our home. From start to finish, the experience was exceptional.The sales process was seamless, thanks to ****, our knowledgeable and friendly sales representative. She took the time to educate us on the various options available, ensuring we made an informed decision. Although the initial price seemed steep, the financing options provided made the investment more manageable.After conducting extensive research and comparing multiple companies, we confidently chose Infinity Windows. The quality and features of their products aligned perfectly with our needs and expectations.The installation process was impressively efficient, thanks to the expertise of project manager **** and his courteous crew. Completing the entire job in just one day, they demonstrated remarkable professionalism and attention to detail.We are thrilled with our new windows, which not only enhance the aesthetic appeal of our home but also provide a valuable investment for years to come. We highly recommend North Georgia Replacement Windows to anyone considering upgrading their home with high-quality, durable windows.

    North Georgia Replacement Windows

    Date: 07/21/2025

    Thank you so much for your thoughtful and detailed review! We're thrilled to hear that your experience with North Georgia Replacement Windows was exceptional from start to finish. ***** ***** and the entire team will be so glad to know their efforts made such a positive impact.

    We're especially happy that you found the product quality and financing options to be the right fitand that the installation exceeded your expectations. Knowing your new Infinity windows have enhanced both the look and long-term value of your home means the world to us.

    Thank you again for trusting us with your project and for recommending us so highly. Enjoy those beautiful new windows for many years to come!
  • Review fromDave P

    Date: 07/10/2025

    5 stars
    We just completed the 3rd phase of our window replacement project that has been going on over the last several years. The Infinity windows are fantastic and NGRW folks are great to deal with from start to finish.

    North Georgia Replacement Windows

    Date: 07/11/2025

    Thank you, Mr. ******** We are so glad that you have chosen to stick with us through the years. We truly appreciate your loyalty and trust in us! We hope you are enjoying your Infinity from ****** windows! 
  • Review fromJulia H

    Date: 07/04/2025

    5 stars
    Choosing **** was an easy decision. We were happy with the service, price, and product for a couple windows years ago for our previous home. We recently replaced 25 windows on our current home. Every step of the way, from working with ****** in sales to ***** managing the installation team, was 100% professional and an overall great experience. We are extremely satisfied with the product and installation. Our home looks fantastic. The installation was done in one day and they left no trace. Everything was clean and tidy inside and out before they left.

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