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Business Profile

Property Management

B4I Management LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Property Management.

Complaints

This profile includes complaints for B4I Management LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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B4I Management LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 12 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/31/2025

      Type:Order Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       
      Complaint: 23402659

      I am rejecting this response because:

      Sincerely,

      ****** *****

      Business Response

      Date: 06/10/2025

      Dear ******,
      Thank you for your message. We have tried to contact you regarding your security deposit. However, to ensure we provide you with accurate information, we will be consulting with our accounting department to determine the status of your deposit refund and the exact amount to be returned today.
      Please note that you have multiple ways to communicate with us, including all the phone numbers and email addresses provided. We encourage you to reach out through any of these channels for any questions or concerns.
      Regarding your move-out on 04/30/2025 and your 60-day notice, we want to clarify that returning the security deposit cannot be immediate. We must first complete a thorough inspection of the property in coordination with maintenance to assess its condition.
      We also want to express that it is unfair to publish negative statements about our company after several years that we helped you out in the property when we are actively trying to resolve this matter in a timely manner.
      We appreciate your understanding and will update you as soon as we have more information from our accounting department today.

       

      Best regards,


      B4IManagement LLC

      **********

    • Initial Complaint

      Date:05/13/2025

      Type:Sales and Advertising Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I submitted two applications for a property one on 04/29/25 and one on 04/30/25. I received an email stating I was approved with conditions and that I would have to either pay two month security deposit or use the alternative method. I responded accepting the approval and also asking what information would I need to submit for the alternative method and have not heard anything back whatsoever. I also received another email today stating I was denied so im assuming its because I was approved on the other application. I just want to get everything paid so I dont have to worry about it on my move in date. You cant call them because the lines are so busy so they are directing everyone to email but the emails get no response either. If someone could reach out to me as I have already submitted for the utilities to be on for the property because I received confirmation I was approved.

    • Initial Complaint

      Date:03/31/2025

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       
      Better Business Bureau:

      thank you hopefully I wont have anymore issues 



      ******** ******

      Business Response

      Date: 04/08/2025

      Dear BBB,
      Thank you for reaching out. We wanted to clarify that our office location changed over a year ago to the following address, which is also noted in your lease agreement:
      ***************************************************************** I spoke last week with the tenant and explained her about our new location one year ago.
      Regarding the leak you mentioned, our maintenance team completed the repair on 04/02/2025 and applied an anti-mold paint in the affected area. According to our records, there are no further outstanding tasks in the resident portal related to this issue. I have attached a screenshot showing the completed work for your reference.
      If you have any additional concerns or notice any new issues, please let us know so we can address them promptly. You can reach us at ********** or via email at ***********************************

      We appreciate your patience and cooperation.
      Best regards,

      B4IManagement Team

    • Initial Complaint

      Date:07/22/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Rented a property from them in ********* ******* July 19 2023. Gave them a $1000 deposit and now that we have moved out on June 10 2024 with notice, not getting any response back about getting the deposit back. We left the house in way better shape than it was in when we moved in so they have no reason to withhold it.

    • Initial Complaint

      Date:04/15/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On December 19th my handle for my bathroom tub broke. I previously advised the people of the issue with the tub and someone came out to fix it but I advised them he didnt fix it properly. They apologized and that I should reach out to him. I did that and nothing happened. On the 19th I put in a work order. I didnt hear anything and I waited 30 days. My light bill came and it was $1000! Completely outrageous. On the 30th day it was raining so bad. It was January 19th the roof started to leak and I mean absolutely pour in the master bedroom. I waited 30 more days and it started to rain real bad again I sent another email and I was told someone would come out ASAP. nothing happened. After that I contacted my local housing inspector and the officer sent a certified letter to their office and they would not accept the letter. My light bill is so high and these people especially ******************************* who is the current owner of B4I management needs to be put out of business. And if hes a real estate agent he needs his license revoked.

    • Initial Complaint

      Date:02/22/2024

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I am renting a house on 212 **** dr col ga I was told that everything would be repaired before move in it was not then I was told parts had to be ordered it's been 2 weeks and no one is answering the phone or texts no one has responded to maintenance requests we have no working fire detectors there are wires hanging out of the ceiling I have no closet doors and the yard is filled with trash and patio furniture from the previous owners

    • Initial Complaint

      Date:12/20/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The house has mildew and its rotten all over the place.. the place ** falling apart and I have big issues with the roaches and Nats i have been calling and complaining to them about the problems no one ever gets back with me or no one ever comes out to look at the problems I have.. my pipes i have been broken and replaced by myself hot water went out out and no one came out I had to pay for it for myself

    • Initial Complaint

      Date:10/11/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi I moved to this address on February 22, 2023 shortly after moving here the roof started to leak while it rained also, the sink broke as well I quickly put in a maintenance request to fix the problems listed in the house and this management company has disregarded me and also not responded to any of my calls or text messages. I tried to call and and email and they are not responding the floor is also caving in, in the hallway. These are issues that can become much bigger problems if they do not fix these issues. I am expecting this to be resolved and for them to follow up with their maintenance request and come fix these issues thank you.

    • Initial Complaint

      Date:07/05/2023

      Type:Service or Repair Issues
      Status:
      Unpursuable
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After only living there for 4 months, they tried to *** us for over $3,000. Claiming we never paid rent. Of course we took it to court and after proving them wrong by showing our receipts. The judge ruled in our favor BUT sentenced us to be out in 7 days. The reason being that they changed the lease on us without telling us.Claiming we broke the lease by being late once. Even though it was only a day late and we paid the $50 late feeThey never got punished for trying to scam us, they got their way and the judge didnt care. When I first was emailed the lease, I read through every single page of that thing and not once was that written in there. That would have been a deal breaker for us and we wouldnt have rented from them in the first place! We looked back at our lease they first emailed, right before moving in, only to find that they deleted it and we cant even see it anymore. They scammed us and it isnt fair. They have been doing this stuff to many other families/tenants as well. They wont even communicate with us about getting the keys back or anything. Its like they hid from us and wont respond to our calls when we were trying to ask what to do with the keys. No one has met up with us or anything. They are unpredictable and unprofessional, its very upsetting.The rental was all under my husbands name, ***************************.

    B4I Management LLC is NOT a BBB Accredited Business.

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