Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Autorama of Alpharetta has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Autorama of Alpharetta

      1326 Union Hill Rd Alpharetta, GA 30004-5970

    • Autorama of Alpharetta

      1326 Union Hill Rd Alpharetta, GA 30004-5970

    Business ProfileforAutorama of Alpharetta

    Auto Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Autorama of Alpharetta offer complete collision repair & mechanical services.

    Products & Services

    Auto Mechanic, Collision, Body Shop

    Business Details

    This is a multi-location business.

    Find a Location

    Autorama of Alpharetta has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Autorama of Alpharetta

        1326 Union Hill Rd Alpharetta, GA 30004-5970

      • Autorama of Alpharetta

        1326 Union Hill Rd Alpharetta, GA 30004-5970

      Location of This Business
      1326 Union Hill Rd, Alpharetta, GA 30004-5970
      BBB File Opened:
      8/6/2020
      Years in Business:
      34
      Business Started:
      7/1/1989
      Type of Entity:
      Sole Proprietorship
      Alternate Business Name
      • Autorama of Alpharetta
      Hours of Operation

      Primary

      M:
      8:00 AM - 6:00 PM
      T:
      8:00 AM - 6:00 PM
      W:
      8:00 AM - 6:00 PM
      Th:
      8:00 AM - 6:00 PM
      F:
      8:00 AM - 6:00 PM
      Sa:
      9:00 AM - 2:00 PM
      Su:
      Closed
      Business Management
      • Mr. Paul Camplone, CEO/Owner
      Contact Information

      Principal

      • Mr. Paul Camplone, CEO/Owner

      Customer Contact

      • Mr. Paul Camplone, CEO/Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/19/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On 11/4/2023, the 2013 Chevrolet Equinox was found on CarGurus from an independent dealer, *****************************. ****** ********************* ************) stated that he was an independent dealer, and he was not. He worked under ************************* *************) the owner of Autorama -Alpharetta *************). ****** sold me the car out of his driveway and told me that it had passed emissions and handed me the title. Once I got home, I noticed the title said Autorama -*******. I took the title and the truck to the tag office immediately and this is when I was told that Autorama still owned the truck, and this was not a PRIVATE SALE. After going back and forth with ****** and ****, the title was finally released. I took the truck to the Emissions place on 11/15/2023 and it did not pass. I took the truck to get a reading and the FixFinder gave a code of P0420 stating that it needs a new Catalytic Converter. I spoke with ****, and he said he would correct the problem. I drove to his dealership over 3 times for him to only lie to me and not have any parts or really try to correct the problem. Clean Air Act of GA states all cars must pass.After several missed appointments and phone calls telling me that they ordered the new catalytic converter and that it was in the mail, it finally arrived. I reminded **** that there are 2 catalytic converters in the Equinox and he told me that he knew. On December 22, 2023, the converters were replaced at his facility, Autorama. The Equinox passed emissions and I received my tag on December 26, 2023. On 4/19/24 I took the truck to the ******************* dealership and thy stated that the catalytic converters both need to be replaced and they are old and not working. **** and his mechanics DID NOT replace the converters like they said that they did. I have attempted to contact **** but he is not answering. I know I have been sold a REALLY BAD truck and I would like my money back for my purchase, tax, tag, and title. They can have the truck back.

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Atlanta & NE Georgia

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.