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          Find a Location

          Microf LLC has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • Microf LLC

              Albany, GA 31707-3003

              BBB Accredited Business

            • Microf LLC

              2849 Paces Ferry Rd SE Ste 625 Atlanta, GA 30339-5742

              BBB Accredited Business

            Business ProfileMicrof LLC

            Rent to Own
            Multi Location Business
            BBB accredited business

            Contact Information

            Albany, GA 31707-3003

            Visit Website

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            Customer Reviews

            1.5/5

            Average of 8 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            15 complaints closed in last 3 years

            5 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/24/2013

            Years in Business: 12

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Microf LLC has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Microf LLC

                Albany, GA 31707-3003

                BBB Accredited Business

              • Microf LLC

                2849 Paces Ferry Rd SE Ste 625 Atlanta, GA 30339-5742

                BBB Accredited Business
              Location of This Business
              Albany, GA 31707-3003
              BBB File Opened:
              10/8/2013
              Years in Business:
              12
              Business Started:
              1/1/2012
              Business Started Locally:
              1/1/2012
              Business Incorporated:
              2/18/2010
              Accredited Since:
              10/24/2013
              Type of Entity:
              Limited Liability Company (LLC)
              Number of Employees:
              71
              Business Management
              • Mr. .
              Contact Information

              Principal

              • Mr. Greg Jacobs, COO

              Customer Contact

              • Mr. Greg Jacobs, COO
              • Ms. Caitlin Livingston, Complaint Specialist
              • Mr. .
              Additional Contact Information

              Fax Numbers

              • (229) 878-4865
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              15 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/23/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              Microf has been contacting me about my final payment that I paid. When I log into the portal there are no open invoices for me to pay, when I review all my past invoices they all show a balance due of $0.00. I have been working with Microf to attempt to resolve the issue, however when I request an invoice I am told they can't generate an invoice? If there is a payment due then there should be an invoice to reflect that payment due. I can't pay online and have been told to call them to pay, I have no invoice to reference and the company refuses to provide an invoice. I have been paying online for 4 years without an issue and now all of a sudden I can't pay online? All records indicate a balance due of $0 and all I'm asking for is proof that there is a payment due and Microf refuses to provide that proof instead insisting that I pay over the phone.
              Read More
              Read 14 More Complaints

              Customer Reviews

              8 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Most Recent Customer Review

              Beau C

              08/29/2024

              The company does not show the balance of your loan on their website so the only way to check your balance is to call. That seems unusual but then when I paid the loan off. You don’t get a receipt to reflect that the loan is paid in full. . Just an invoice that shows what was paid. I called to request anything to show this and all the rep can say is that it will take 30 days. I feel like there is a dishonest reason that they are trying to be so un transparent about their loans and the balance/ fees. The representative was unwilling to offer any other help or support other than that canned statement. I would not use them again or recommend to anyone.

              Microf LLC Response

              09/06/2024

              **. *******, thank you for your feedback. Please note that our lease-purchase transaction is not financing or a loan. The reason we do not provide a remaining balance on the statement is because ownership of the leased equipment is optional, and you have the ability to terminate at any time without penalty. We also offer early purchase option quotes upon request by phone or email. Once we receive the early purchase option payment or the final renewal payment for the account, it may take up to 30 days for us to make sure the payment clears the bank (if paid by check), provide account closure documents, and file the UCC termination in the county real estate records. We are happy to report that your final payment has cleared the bank and your ownership document was emailed to your email on file 09/**/2024. If you have any questions or would like to further discuss your account, please contact us at 855-642-7631.
              Read 7 More Customer Reviews

              Local BBB

              Better Business Bureau serving the Fall Line Corridor, Inc.

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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