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Find a Location

3MG Solutions LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business Profilefor3MG Solutions LLC

    Roofing Contractors
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 04/18/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    1. Establish and maintain a positive track record in the marketplace.

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    4.68/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    6 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    1127 Solana Ave, Winter Park, FL 32789-2318
    BBB File Opened:
    9/14/2020
    Years in Business:
    4
    Business Started:
    3/30/2020
    Business Started Locally:
    3/30/2020
    Business Incorporated:
    3/30/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • 3MG Solutions, LLC
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Business Management
    • Brooke Matheny, Accounting Assistant
    • Oswaldo Martinez, Operations Manager
    • Matthew Angiulli, Chief Compliance Officer
    Contact Information

    Principal

    • Brooke Matheny, Accounting Assistant

    Customer Contact

    • Brooke Matheny, Accounting Assistant
    • Oswaldo Martinez, Operations Manager
    • Kyle G. Matheny, Authorized Person
    • James D. Gay, Authorized Person
    • David Chandler, Qualifying Partner
    • Matthew Angiulli, Chief Compliance Officer

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I entered into an agreement with 3MG on 4/4/2023 to replace my roof.There have been numerous issues with the project. These are well documented.Job commenced 6/7/2023. They tore off the old roof and applied the adhesive underlayment. They then delayed for 4 weeks before the metal installation began on 6/30/2023. During this time there were roof leaks around the drain vents, and water damage to the facias and soffits where water got behind them and under the paint. The transition between the metal roof and the flat roof is poorly executed. The installers left several inches of exposed underlayment and even cap nails through the flat roof. In several places the flat roof cap sheet was not adhered to anything. The flat roof also had to be repaired in multiple areas where panels had cut into it. The metal crew cut and handled panels face-down on the concrete drive and paver deck, causing scuffs and scratches through the paint. They didn't remove the dryer vent as agreed.Work was done sporadically over the following months to remedy the above issues while I waited for confirmation that they had completed the repairs (which they never disputed the need for). On 1/25/2024 I received a "final invoice". This was the first indication that 3MG believed they had finished the job. It is dated 8/11/2023.The final invoice included over $3000 of "change orders" which had never been shared or communicated. I disputed them. A revised invoice was sent 2/1/24, the change orders changed in type, materials, qty and cost, but still totaled nearly $3000. The costs don't even match the unit prices. I have never seen a change order from 3MG.The various failures and delays warrant a discount to the agreed job price. I certainly don't agree to pay more due to these undocumented change orders.

    Customer Reviews

    25 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Bethany W

    5 stars

    04/12/2024

    Working with 3MG Roofing was the most stress-free home improvement experience I have had to date. I had a sense of dread leading up to the start date of our roof being replaced, imagining weeks of unrest and chaos. But I was truly taken aback by how pleasant and positive it was to work with this company. The owners of 3MG are very trustworthy, caring members of our community, so it was no surprise to me their dedication and love for our community has trickled down and was also evident in each employee. Not only was 3MG Roofing the most knowledgeable, professional, quickest, most seamless, responsive, and efficient business we have had the pleasure of working with, they also had so much respect for our home, integrity with their work, and cared for our family thoroughly throughout the entire process. The end result is absolute perfection. Living in a large neighborhood full of older homes and constant projects, I see and hear of a lot of examples of what you DONT want in a roofing companyhuge messes that go on for months on end, employees who dont show up, and end results that are so frustrating. I could not believe what a difference it was to work with 3MG Roofingtheir concierge service, expert project management (thank you, *****!), efficiency, and beautiful results made all the difference in the world to us. We are so grateful!

    Local BBB

    BBB Serving Central Florida

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