Business ProfileforAutoNation Toyota Winter Park

My family and I have been loyal Toyota customers since 2000. My mothers first vehicle was a 2001 Toyota Corolla LE. Several years later, my mother purchased a 2014 Corolla LE and passed down her 2001 Corolla to me. In 2016, I was able to purchase my first vehicle and the vehicle of my dreams, a 2016 Tundra SR5 Double Cab. Not only was it my first time owning my own vehicle, it was also my first time in a pick-up truck, which was an otherworldly experience for me. I put about *******, stress-free and minimal maintenance miles on that beautiful truck before I traded it in for a 2022 Corolla. Later last year, my stepfather purchased a new Camry. I had the opportunity to return to ******* from ******* in December, and I needed to get back into a pickup again, so I headed to Autonation Toyota to trade in my 2022 Corolla. Mind you, all of these vehicles (apart from my mothers 2001 Corolla) were purchased at Autonation Toyota in Winter Park, so we had established good rapport with this location. I went back to Autonation Toyota in December 2023 and traded in my 2022 Corolla for a 2022 Tundra, and this is where I felt extremely betrayed by Autonation. The finance department forced me to sign a contract, an illegal contract, as I was under extreme psychological and financial duress. I was forced to finance my 2022 Tundra at a 19% interest rate, which is illegal in ******* as it violates ******** usury laws. I also felt as if I were being held ****** to pay for a *************** Contract, which I repeatedly told the finance manager that I DID NOT WANT. How could Autonation betray me and my family like this? I was so frustrated and upset at how I was treated that I had to write to you guys to see what can be done to remedy this injustice. I am tempted to seek legal counsel, but I wanted to reach out to you first. Dont let Autonation Toyota Winter Park get away with destroying my financial future at 19% for 72 months. Its pure evil. VIN - *****************