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Find a Location

Handyman Connection of Winter Park has 1 locations, listed below.

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    Business ProfileforHandyman Connection of Winter Park

    Handyman

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2660 Galliano Cir, Winter Park, FL 32792-1514
    BBB File Opened:
    1/22/2019
    Years in Business:
    6
    Business Started:
    1/14/2018
    Alternate Business Name
    • Borden Improvements LLC
    Contact Information

    Principal

    • Brien Borden, Manager

    Customer Contact

    • Brien Borden, Manager

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/30/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I paid $1,017.16 on 5/12/23 to Handyman Connection of Winter Park to install a sliding glass door. On 5/17/23, they installed the door. I asked Handyman Connection if the permit application was going to require an inspection to be scheduled later. Jihan from Handyman Connection answered, "Not at all. The craftsmen just confirmed it." I asked if the inspector went out today and that's why we didn't need to schedule the inspection for a future date or if they did not obtain a permit. I did not receive an answer. On 5/18/23, I reached out to Handyman Connection again and asked if I will need to schedule an inspection with the county for the door installation. Handyman Connection responded, "No you won't need to schedule an inspection appointment." Since my question was still unanswered, I asked if the inspection was already done by the county. Handyman Connection stated, "if you want an inspection done, there's going to be an additional fee." This is the first time that I hear about there being an additional fee for installation in compliance with the Florida Building Code. I asked if the county requires an inspection for the permit for the installation of the sliding glass door. Handyman Connection, responded "did you pull a permit?" When I have installed doors, windows, and A/C units in the past, the installer pulls the permit and schedules the inspection with the county. Handyman Connection responded that homeowners can pull their own permits. They tried to charge me an additional $575 to pull a permit. The 2020 Florida Building Code requires a permit for installing sliding glass doors. I am asking Handyman Connection to comply with Florida law by pulling the permit for the sliding glass door installation. They must certify that they installed the door correctly to Orange County by pulling a permit. Without a permit, Handyman Connection is in violation of the building code and I could be fined by the county.

    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Bryce H

    5 stars

    05/17/2024

    A great company! They work very hard and get the jobs done. I just love the 1 year gurantee in the work.

    Local BBB

    BBB Serving Central Florida

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